Senior Director, Professional Education, Americas

Working Location: Pennsylvania, Center Valley; Massachusetts, Westborough; Nationwide Workplace Flexibility: Remote

About the role

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives. Our five Core Values empower us to achieve Our Purpose: Patient Focus, Integrity, Innovation, Impact and Empathy.

The Senior Director, Professional Education Americas reports directly to the Global VP, Professional Education. The position manages the execution of Regional Professional Education strategy and HLN plans. The individual is a critical member of the MSA Professional Education organization and collaborates with cross-functional teams including internal/external regional/local business stakeholders within Medical and Clinical Affairs, across GIS and SIS business units, and within the broader Olympus organization as appropriate.

Responsibilities

• Develop, implement and execute strategically aligned professional education HLN plans to successfully educate Healthcare Professionals (HCP) and Healthcare Organizations (HCO) on procedure training as well as safe and effective use of Olympus products and services according to divisional strategy and in close cooperation with GIS/SIS business units, Marketing, regional PA, Medical Affairs, and external stakeholders.
• Lead the regional alignment and implementation of a globally directed professional education mid-term strategy to drive learning experiences for Medical and Clinical Experts following Olympus Medical Strategy.
• Provide progressive leadership of the Americas Professional Education.
• Conduct assessments/benchmarks to fully understand the current and future competitive landscape to identify key areas for procedure training and safe and effective use of Olympus products.
• Identify and cultivate relationships with healthcare experts, thought leaders, patient advocacy and support groups, and other healthcare organizations and associations to better understand customer education needs.
• Initiate, foster and develop relationships with multiple professional and medical societies to elucidate and refine professional education needs.
• Evaluate the educational impact of training as well as the quality of training events.
• Identify key performance and quality metrics to measure the professional education function and use data derived from evaluation of performance and HCP/O feedback to establish a culture of continuous process improvement as well as continuous improvement in content and quality of educational offerings.
• Ensure compliance with all applicable laws, regulations, policies, and procedures.
• Establish standards/innovation in learning and training that is current and progressive with industry standards.
• Identify and implement the most effective professional education practices by maintaining awareness of industry trends in instructional training practices including changes in training delivery models and use of novel technology, as well as the associated risks and issues associated with change management.
• Develop and oversee overall planning and budget for Professional Education activities as well as ensuring activity alignment with annual plans in OCA.
• Approve HCP/O selection and fair market value (FMV) rates for Professional Education activities in line with HCP/O utilization.
• Maintain a firm knowledge and understanding of the healthcare compliance guidelines and all associated standard operating procedures (SOPs).
• Serve as a member of the Global extended MSA leadership team.

Requirements

• BA/BS degree in life sciences or related field.
• Minimum of 8-10 years device/pharmaceutical industry experience with preferably 5+ years in Medical Affairs, Field Medical, Medical Science Liaison, or Clinical Operations roles within device/pharmaceutical companies (preferably in multiple phases and multiple roles).
• Previous experience working in a device company along with knowledge in Olympus therapeutic areas of interest.
• Previous experience developing and implementing global/regional professional education and training plans, developing strategic goals & objectives to drive learning excellence for internal and external stakeholders in the corresponding therapeutic area and products.
• Previous experience in leading healthcare engagement and society engagement for new product launch readiness (market seeding, healthcare expert, advocacy engagement, speaker opportunities, and key educational initiatives).
• Good understanding of clinical research, data analysis, clinical landscape, publications, and well-developed commercial acumen for cross-functional collaboration.
• Experience in communicating with external stakeholders including clinicians and allied health professionals.
• Direct people management experience and managing teams.
• Budget and forecasting experience.
• Ability to think strategically, critically analyze and synthesize complicated data, scientific, and business information.
• Strong consulting, facilitation, and communication skills bridging between scientific and business unit priorities, to manage effective international and cross-divisional collaboration.
• Impeccable attention to detail and ability to complete writing assignments in a timely manner with minimal oversight.
• Experience of influencing and negotiating at management level to achieve delivery.
• Successful track record of managing and balancing multiple projects with overlapping timelines in a fast-paced and deadline-driven environment.
• Track record of successful partnership & collaboration with key stakeholders and business partners.
• Strong interpersonal skills, outstanding verbal and written communication skills.
• Experience working in a global cross-functional team (functional/matrix) environment and experience working with groups with varied cultural backgrounds and learning styles.
• Domestic and international travel 20%, including weekend and evening travel as needed.

Preferred Qualifications

• MBA, MA/MS degree in life sciences or related field.

Benefits

• Competitive salaries, annual bonus, and 401(k) with company match.
• Comprehensive medical, dental, and vision coverage effective on start date.
• 24/7 Employee Assistance Program.
• Free live and on-demand Wellbeing Programs.
• Generous Paid Vacation and Sick Time.
• Paid Parental Leave and Adoption Assistance.
• 12 Paid Holidays.
• On-Site Child Daycare, Café, Fitness Center (location-dependent).
• Paid volunteering and charitable donation/match programs.
• Employee Resource Groups.
• Dedicated Training Resources and Learning & Development Programs.
• Paid Educational Assistance.

Pay

The anticipated base pay range for this full-time position is $162,565.00 - $243,847.00 per year, plus potential for annual bonus (subject to plan eligibility and other requirements). This pay range represents the National Average and may vary depending on the location of the individual.