Senior Director, Product Strategy and Operations

Location: San Francisco, CA – US based candidates only, no visa sponsorship available.

About the role

This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

Responsibilities

• Prepare executive-level narratives and business reviews from complex data
• Act as a liaison between Product, Finance, and GTM teams for forecasting and resource allocation
• Collaborate with the GM/VP Product to define product strategy and go-to-market plans
• Conduct research to uncover growth opportunities and industry threats
• Build a framework for prioritizing the product roadmap and major investments
• Design governance processes to facilitate decision-making across product teams
• Partner with cross-functional leaders to address blockers and drive initiative alignment

Qualifications

• 10+ years in product strategy, operations, or management consulting; 3+ years in enterprise SaaS/cloud software
• Proven ability to lead by influence across large teams
• Strong skills in quantitative analysis, financial modeling, and data storytelling
• Excellent written and verbal communication, with experience in creating executive presentations
• Adept at identifying challenges and crafting solutions in dynamic environments
• Experience managing ambiguity and aligning senior stakeholders effectively
• Bachelor's degree required; Master's degree (MBA) preferred

Benefits

• Flexible in-office requirements to support customer interaction and team collaboration
• Access to benefits and resources aimed at achieving work-life balance
• Enhanced support from AI agents to maximize productivity
• Opportunities for professional growth and development

Pay

$218,400 – $401,400 annually