Senior Director, Product Management, Decisioning Platforms

About the Role

Retail Bank is seeking a highly strategic and technically deep Senior Director of Product to lead our platform teams, with a specific focus on building our next-generation automated fraud defense engine. This individual will play a central role in our defense strategy, defining the long-term vision for our destination fraud decisioning platform.

Responsibilities

• Define the multi-year vision and long-term strategy for our destination fraud decisioning platform, aligning with enterprise directives on destination architectures.
• Evaluate, architect, and execute the strategy for converging our fraud platforms with Decisioning 2.0; determine if and how these platforms merge to create a unified, real-time decisioning ecosystem.
• Champion the application of novel LLM and agentic AI capabilities to build an automated fraud defense engine.
• Drive clarity across a highly complex, ambiguous problem scope spanning anomaly detection, trend inferencing from fraud/claims, investigations, policy creation, optimization, testing, and lifecycle management.
• Contribute to multi-year strategic planning and directly influence budget allocation to support this critical defense infrastructure.
• Step in to provide problem-solving, technical acumen, and influence to drive critical work toward a Proof of Concept (POC) in the next few quarters.
• Mentor existing manager-level PMs and scale the organization to deliver and maintain an automated fraud defense engine.
• Oversee and align with 10+ technical and sprint teams to build and scale the platform.
• Lead the vision and strategy setting for complex architectural builds across multiple systems and processes.
• Develop and execute a multi-year, phased approach to technical delivery, transitioning the organization from manual to real-time, automated defense adaptations.
• Navigate a highly complex internal stakeholder landscape, driving alignment across the business.
• Expand the scope and capabilities of the defense engine to support other LOBs inside and outside the Bank.
• Partner with VP+ stakeholders across 4-5 different organizations or LOBs, and manage critical relationships with external vendors and partners.
• Ensure platform capabilities enable tenants to meet regulatory requirements.
• Collaborate with partners to manage model and credit decision risks and implications.
• Ensure auditability of the future automated fraud defense platform.

Qualifications

• Bachelor's degree in any field.
• At least 7 years of Product Management experience.

Preferred Qualifications

• Experience translating complex business strategy and technical challenges into a clear, data-driven product roadmap.
• 3+ years of experience building and leading teams of product managers.
• 3+ years of experience in innovative technology environments.
• 3+ years of experience building business-critical AI and Machine Learning products.
• 1+ year of Fraud and Cyber Security experience.
• Strong communication skills with a track record of engaging and influencing senior executives.
• Ability to lead and influence cross-functional teams, including engineering, design, and risk management.

Pay

The minimum and maximum full-time annual salaries for this role are:

• McLean, VA: $269,600 - $307,700
• New York, NY: $294,100 - $335,700
• Philadelphia, PA: $245,100 - $279,800
• Richmond, VA: $245,100 - $279,800
• Wilmington, DE: $245,100 - $279,800

This role is also eligible for performance-based incentive compensation, including cash bonuses and/or long-term incentives (LTI).