Senior Director, Product Management- Consumer Developer Experience
About the role
This role is within Capital One’s Enterprise Consumer Product (ECP) Marketing Transformation team. ECP is responsible for Capital One’s digital customer experiences, including its award-winning mobile app, its online presence as well as its marketing and messaging technology ecosystem. Within ECP, our team has a bold mission to transform the marketing infrastructure for Capital One and is accountable for billions of critical customer touchpoints per month across servicing and marketing.
Responsibilities
- Reimagine and innovate product solutions to meet internal and external customer needs
- Deliver game-changing outcomes by focusing on leverage and execution excellence
- Leverage technology to deliver innovative and resilient solutions that enable both near-term and long-term value
- Identify and resolve complex problems to deliver outcomes while mitigating product risks
- Lead cross-functional teams to solve customer problems and drive organizational alignment
Requirements
- Proficiency in five key areas of successful Product Management: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, Transformational Leadership
Qualifications
- Bachelor's degree in any field
- At least 7 years of Product Management experience
Preferred Qualifications
- Experience translating business strategy and analysis into consumer-facing digital products
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website.
Pay
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.
- Chicago, IL: $245,100 - $279,800 for Sr. Dir, Product Management
- Mclean, VA: $269,600 - $307,700 for Sr. Dir, Product Management
- New York, NY: $294,100 - $335,700 for Sr. Dir, Product Management
- Richmond, VA: $245,100 - $279,800 for Sr. Dir, Product Management
Schedule
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Equal Opportunity Employer
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
Contact Information
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.