Senior Director, Product Management

About the role

The Experience Slack is seeking a Senior Director of Product Management to lead the product vision and roadmap for integrating Slack and Salesforce. This role requires a proven track record in product management, especially in platform and end-user products, and a deep understanding of CRM, enterprise workflow, or productivity software.

Responsibilities

• Define and drive the product vision to make Slack the conversational interface for CRM
• Own the product roadmap across SlackCRM, SlackFirst, Slackbot CRM, and more, balancing near-term delivery with long-term strategy
• Navigate complex cross-org dependencies across both Slack and Salesforce
• Work closely with Salesforce Clouds to reimagine cloud-specific SlackFirst experiences that are AI-first in Slack
• Lead operational excellence through Slack WBR, quarterly reviews, and metric-driven prioritization
• Partner closely with engineering, design, and other cross-functional teams to align strategy with execution
• Represent Slackforce product priorities in Slack PDE planning and Salesforce roadmap alignment
• Bring Slack's product-led-growth muscle to CRM to generate new Salesforce logos
• Champion and execute the Pricing and Packaging strategy for CRM in Slack
• Partner closely with marketing, enablement, and sales to ensure SlackFirst solutions are successfully brought to market and adopted by customers
• Work in close partnership with Slackforce engineering and design teams to own the roadmap for CRM in Slackbot, SlackCRM, and SlackFirst
• Shape the product strategy to reimagine CRM AI-first in Slack, including prioritizing CRM product surfaces, delivering new, AI-first experiences, and expanding SlackFirst primitives
• Own the roadmap for seamless identity, infrastructure, and data integration, including OrgJWT migration, permissions and metadata sync, and auto-auth reliability
• Drive the mobile-first strategy for the new interface for Salesforce

Requirements

• 10+ years in product management, ideally spanning both platform and end-user product at a B2B SaaS company
• Proven track record shipping at scale across complex, multi-stakeholder environments with cross-org dependencies
• A related technical degree required
• Leadership Profile: operates with clarity and speed, deeply customer-obsessed, builder mentality, low ego, high ownership, excellent cross-boundary collaborator, strong communicator, understands CRM, enterprise workflow, or productivity software, and has experience leading senior product managers

Qualifications

• Familiarity with the Salesforce ecosystem, understanding of CRM data models, Agentforce, and how Slack fits within the broader Salesforce platform
• Experience leading PLG-driven product strategy, including acquisition funnels, trial design, and conversion optimization with strong data instincts
• Experience navigating multi-platform product development (e.g., mobile, web, embedded surfaces)

Skills

• Product management expertise
• Strong leadership and cross-functional collaboration skills
• Experience with AI-powered product experiences, particularly conversational or agent-driven workflows

Benefits

At Salesforce, we offer a comprehensive benefits package including:

• Time off programs
• Medical, dental, vision, and mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

For more details, visit Salesforce Benefits.

The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range is $263,200 - $401,400 annually.