Senior Director, Process Excellence

About the role

For our client, we are seeking a Senior Director, Process Excellence to join the team of a leader in the Enterprise Technology space. This leader will shape and elevate enterprise-wide process improvement efforts by bringing discipline, structure, and measurable outcomes to complex workflows. The role will partner closely with senior leaders and engineers to identify bottlenecks, redesign value streams, and strengthen the organization’s operating model. Success in this position will come from combining Lean, Six Sigma, process mining, AI, and change leadership to improve execution and sustain gains across the business. The ideal candidate will also help leaders make better decisions about where automation and AI can create the most value while challenging process designs that limit performance.

Location: Dallas, TX - US based candidates only, no visa sponsorship available. Compensation: $205,000 – $308,000 annually.

Responsibilities

• Facilitate working sessions with leaders and engineers to analyze current workflows and identify bottlenecks
• Integrate Lean, Six Sigma, and process mining to redesign workflows for measurable improvements
• Guide leaders in designing for outcomes and integrating AI and automation effectively
• Advise on appropriate AI applications and challenge ineffective process designs
• Connect leaders and change efforts to ensure smooth deployment of opportunities
• Promote visibility into redesigned processes to sustain gains and catch issues early
• Establish a consistent approach for prioritizing and launching value stream redesigns

Qualifications

• 12-15+ years in operational excellence or large-scale change in global organizations
• Fluency in Lean, Six Sigma, BPM, and value stream methods
• Working knowledge of AI, analytics, and automation
• Strong facilitation and coaching skills with senior leaders
• Experience developing management practices based on lean principles
• Deep understanding of organizational behavior and habit change
• Bachelor's degree in Business, Engineering, or equivalent experience

Benefits

• Employee Assistance Program available to all employees
• Health, life, and disability insurance options for employees and families
• Retirement plan contributions from both employees and the company
• Accrued Paid Time Off (PTO) and paid holidays
• Healthcare coverage designed to complement provincial systems in Canada
• Defined Contribution Pension Plan and Group Retirement Savings Plan options in Canada
• Vacation and personal time along with paid holidays