Senior Director, Pooled Plans Product Development

About the role

Responsible for the pooled plan product roadmap and strategy, ensuring the business has short and long term alignment on pooled plan priorities, including technology/automation enhancements, marketing strategies, and service model updates.

Responsibilities

• Develop and maintain strategy for accelerating pooled plan growth and service model for all pooled plan product types.
• Collaborate across functional areas to understand and document model gaps during RFP and pre-sales consulting processes.
• Analyze market trends, data, and competitive landscape to identify pooled plan product opportunities and translate market conditions into product development or enhancement opportunities.
• Make and socialize recommendations to product leadership and internal teams on strategic decisions, including product features, competitive positioning, profitability targets, sales goals, and key milestone dates to ensure alignment with overall product strategy.
• Ensure product ideas are efficiently sourced and prioritized.
• Work with pricing, marketing, sales, and operations teams to build a strong pipeline for future product enhancements.
• Lead the development, design, and product maintenance of large institutional PEP relationships with a focus on aligning the plan with the strategic objectives of the organization.
• Collaborate with cross-functional stakeholders—such as distributors, Marketing, Finance, IT, and other key stakeholders—to recommend product features, competitiveness, profitability, sales goals, and launch dates.
• Provide reporting and updates on the Pooled Plan business and ongoing initiatives, including profitability, strategic positioning, and product landscape.
• Act as a retirement business subject matter expert (SME) for all pooled plan products, including PEPs, MEPs, and Exchange plans.
• Foster a culture of collaboration, transparency, quality delivery, accountability, and continuous improvement within the team.

Qualifications

• Bachelor’s degree in Business, Finance, Economics, or a related field.
• Twelve years of experience in retirement services, product management, or financial services, with deep expertise in pooled plan products (e.g., PEPs, MEPs, Exchange plans).
• Eight years of management experience leading and developing teams.
• Provide strong leadership through coaching and performance management to ensure team members deliver excellence, grow professionally, and consistently achieve strategic objectives.
• Demonstrated subject matter expertise in pooled plan design, service models, and regulatory considerations within the retirement industry.
• Proven ability to develop and execute product strategy and roadmap initiatives, including translating market insights into actionable product enhancements.
• Strong understanding of retirement plan operations, distribution models, and pricing/profitability dynamics.
• Experience leading cross-functional initiatives and influencing stakeholders across Product, Sales, Marketing, Finance, Operations, and Technology.
• Advanced analytical skills with the ability to interpret market trends, competitive intelligence, and financial data to inform strategic decisions.
• Track record of successfully managing complex product portfolios and large institutional client relationships.
• Experience supporting RFP processes, pre-sales consulting, and product positioning efforts.
• Excellent communication and presentation skills, with the ability to effectively socialize recommendations and influence senior leadership.
• Strong organizational and prioritization skills, with the ability to manage multiple initiatives and competing priorities.
• Proficiency with data analysis tools and reporting solutions used to track product performance, profitability, and strategic outcomes.

Preferred Qualifications

• MBA or advanced degree.

Working Conditions

• Office environment.
• Moderate travel (10-25%) as needed for internal meetings.

Pay

The salary for this position generally ranges between $200,000 - $225,000 annually. Actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote), and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an annual bonus based on the Company Bonus Plan and individual performance at the Company’s discretion.