Senior Director, Platform Architecture - Remote

About the role

Experian is a global data and technology company, powering opportunities for people and businesses around the world. The Senior Director, Platform Architecture owns the end-to-end technical architecture for the Agentic Service Catalog, ensuring the platform operates as one secure, scalable, governable, and maintainable system. This is a hands-on engaged manager architecture role responsible for defining contracts, APIs, workflows, events, schemas, integration boundaries, identity, policy, approvals, evidence, observability, versioning, compatibility, and ownership boundaries. The role involves developing APIs and AI capabilities, building reference implementations, reviewing critical code, solving complex integration problems, and coordinating technical direction across contributing teams.

Responsibilities

• Target-State Architecture: Manage and evolve the target-state architecture for the Agentic Service Catalog and its supporting workflow, control, and knowledge capabilities. Establish how the platform integrates with service management, source control, CI/CD, cloud, observability, security, network, data platforms, identity, and other enterprise systems.
• API, Workflow, Event & Data Contracts: Define standards for APIs, events, workflow interfaces, schemas, errors, idempotency, retries, compensation, observability, versioning, and compatibility. Establish technical contracts for reusable capabilities and design stable interfaces that allow domain-owned capabilities to evolve without breaking user journeys or long-running workflows.
• Governance & Control-Plane Architecture: Design runtime policy gates for sensitive and production-affecting activities. Ensure actions are attributable to an authenticated principal, registered capability, policy decision, approval state, execution record, and evidence package.
• AI & Agent Architecture: Establish clear separation between AI reasoning and durable workflow execution. Ensure AI agents work with enterprise systems through registered, typed, policy-aware service interfaces. Establish patterns for tool access, grounded context, retrieval, memory, policy enforcement, evaluation, evidence capture, human approval, replay, operational monitoring, and kill switches.
• Hands-On Engineering & Reference Implementation: Build reference implementations that demonstrate approved patterns for capability registration, policy enforcement, workflow execution, evidence generation, enterprise integration, and AI/tool invocation. Perform technical spikes and proofs of concept for high-risk or uncertain architectural decisions.
• Cross-Team Technical Leadership: Coordinate technical direction across Service Catalog engineering, delivery teams, domain capability providers, enterprise architecture, Security, Risk, AI Platform, ITSM, Cloud, Data, Network, and infrastructure teams. Define ownership boundaries and create architecture review and exception processes that protect the platform without becoming delivery bottlenecks. Mentor engineers and architects and raise technical capability across contributing teams.

Qualifications

• 8+ years of experience in management
• 8+ years of experience with platform architecture
• Bachelor's degree in Computer Science or experience in lieu of education
• End-to-end systems thinking, connecting user-facing applications, APIs, workflows, integrations, data, security, governance, AI capabilities, infrastructure, and operational concerns
• Experience with API and integration design, including contracts, schemas, versioning, compatibility, error handling, and boundaries
• Practical experience with AI-enabled systems, agent architectures, model integration, intelligent automation, or related latest technologies
• Experience with enterprise security and governance concepts including identity, authorization, least privilege, policy enforcement, approvals, auditability, evidence, and traceability
• Ability to establish reusable technical standards and reference patterns that other engineering teams can implement
• Hands-on involvement including development, prototyping, code review, integration troubleshooting, and technical mentoring

Benefits

• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Pay

The base pay range for this position is $181,317 - $326,371. Individual pay is determined by work location and additional factors such as job-related skills, experience, and education. This position is also eligible for a variable pay opportunity.