Senior Director, People Capability & Growth
About the role
Inovalon is a company founded in 1998 dedicated to transforming the healthcare ecosystem through the use of technology and data. As a remote position with the option for a hybrid schedule, this role focuses on developing and executing strategies to enhance employee and leader capabilities through immersive learning experiences and modern capability ecosystems.
Responsibilities
Develop and execute the organization’s immersive learning and capability-building strategy aligned with business objectives.
Design employee experiences using customer-centric and product-development principles, including leadership and employee feedback, rapid experimentation, and continuous iteration.
Drive adoption and engagement with learning and growth initiatives.
Leverage emerging technologies, AI-enabled solutions, best-practices, workforce data, learning analytics, employee feedback, and business insights to assess program effectiveness and improve outcomes.
Manage junior team member and the budget for and relationship with external vendors and program partners as needed.
Identify current and future workforce capabilities required to achieve organizational goals and lead the development of enterprise learning experiences, including leadership and manager development programs, cohort-based learning, workshops, simulations, and other experiential learning programs to meet those needs.
Lead the development of programs around AI literacy and future-skills strategy to prepare employees and leaders for evolving ways of working.
Establish methods to measure the impact of learning and development initiatives on employee capability, leadership effectiveness, and business outcomes.
Own the design, evolution, and continuous improvement of the organization’s performance management philosophy, processes, and tools.
Develop and implement career growth and development frameworks that support employee engagement, retention, and internal mobility.
Architect the organization’s employee listening strategy.
Partner with Employee Resource Groups (ERGs) and executive sponsors to align ERG initiatives with organizational learning, leadership, and inclusion goals.
Provide strategic oversight for new hire orientation and onboarding programs to ensure a consistent and engaging employee experience.
Lead and participate in special projects and continuous improvement initiatives in support of organizational effectiveness and employee growth.
Maintain compliance with Inovalon's policies, procedures and mission statement.
Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company.
Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function.
Requirements
10+ Years of progressive experience in building employee, customer, product, learning, enablement, leadership or organizational development programs required.
15+ Years of total experience with Human Resources is preferred.
Experience with healthcare preferred.
Skills and Abilities
Demonstrated experience designing and implementing enterprise-wide programs, products or experiences from conception to adoption, including comfort operating in ambiguity and without precedents.
Strong understanding of emerging technology trends, including artificial intelligence and automation, and their implications for workforce capability, leadership and employee growth.
Proven ability to influence and drive meaningful outcomes through partnership and collaboration across all levels of a complex organization in environments with limited resources or lean teams.
Strong consulting, facilitation, presentation, and executive communication skills.
Ability to translate business strategy into practical employee growth and capability-building initiatives.
Strong project and program management skills with demonstrated ability to manage multiple initiatives simultaneously.
Exceptional problem-solving, analytical, and organizational skills, including ability to leverage data to evaluate effectiveness and support decision-making.
Ability to thrive in a fast-paced, evolving environment with a high degree of autonomy.
Highly proficient skills in Microsoft Office applications, learning platforms, and related business technologies.