Senior Director, People

The Role

You'll design the people systems and processes our company scales and thrives on: how we level and pay, how we onboard, how we grow and promote, and how we manage performance.

This is a builder's seat, not a maintenance role. You'll report directly to our CEO, with the mandate and autonomy to shape how Doxel hires, develops, and retains talent as we scale — and the trust to build it right the first time.

Talent Engine

• Hiring execution has dedicated owners — you make the machine around them world-class: hiring velocity, interview quality, decision discipline, and a candidate experience that closes the people we want most

Performance Management, Career Pathing & Manager Development

• Partner with Finance on leveling architecture and benchmarking (Pave/Carta); design offer strategy
• Own and evolve our career pathing framework so growth criteria at every level are clear and defensible
• Run merit and promotion cycles end to end, including calibration
• Directly coach and develop our people managers — especially first-time managers — through performance conversations, calibration, and promotion decisions

People Platform (HRIS)

You own it: job architecture, approval workflows, onboarding that impresses on day one, offboarding that's airtight

Employee Relations

Be the first line on ER issues — investigations, conflict escalation, terminations — handled with rigor and fairness, and coach managers through difficult situations before they escalate

Benefits, Total Rewards & Employee Support

• Own benefits strategy and annual renewals with our broker, 401(k) administration, and payroll operations across [confirm: two countries, or more — flagging the discrepancy with the "11+ countries" line elsewhere]
• Make our rewards competitive, understood, and efficient
• Support immigration needs (H-1B and related, with dedicated outside counsel), mobility

Learning & Development

We have a track record of growing up-and-coming managers into senior leaders. You will own and grow the learning & development program to scale this success

What You Bring

• 10+ years of blended Recruiting and HR experience
• At least 2+ years within an Enterprise SaaS environment
• Experience at a growth-stage company (roughly 50-300 headcount during tenure)
• Talent Engine: Experience building or significantly improving hiring infrastructure, with measurable and effective KPIs (time-to-fill, offer-accept rate, interviewer scorecard consistency, etc.)
• Performance Management, Career Pathing & Manager Development: Has run performance review/merit/promotion or calibration cycles directly, not just supported them Has built or owned a career pathing framework — clear criteria for what growth looks like at each level, not just comp bands tied to titles
• Direct experience developing first-time or early-stage people managers — coaching them through their first performance conversations, calibration debates, or promotion decisions, not just training them once and moving on
• Comfortable coaching managers through difficult performance conversations in real time
• HRIS ownership: Hands-on experience owning an HRIS (Rippling or comparable) — configuring job architecture, approval workflows, onboarding/offboarding flows — not just using one as an end user
• Employee Relations: Demonstrated experience handling ER issues directly — investigations, terminations, conflict escalation, manager coaching

Preferred Experience

• Compensation & benchmarking: Comfort constructing offers and leveling using benchmarking data (Pave, Radford, or similar; Carta for equity) — noting compensation budget currently sits with Finance, so this is closer to fluency and partnership than sole ownership today
• Multi-entity/international experience: We currently operate across 11+ countries, so background in international HR operations and best practices is very helpful
• Benefits & Total Rewards: Experience owning benefits strategy and running an annual renewal with a broker; familiarity with 401(k) administration and multi-country payroll operations
• Immigration: Prior experience supporting or managing employer-sponsored immigration cases