Senior Director, Patient FIND
About the role
The Senior Director, Patient FIND is the function head for BioMarKin's data-driven patient identification capability. Reporting to the VP, Global Head of Business Operations & Strategy, this leader builds the function, establishes the operating model, leads the team, and drives the cross-functional alignment that ensures Pathway AI becomes a durable competitive moat.
Responsibilities
Define the operating model for the data-driven Patient FIND function — what it owns directly, what it coordinates cross-functionally, how accountability flows across Commercial, Medical, DTA (Digital, Technology & AI), and R&D co-leadership
Establish enterprise standards for patient signal design, data source evaluation, lead scoring frameworks, model governance, and outcome measurements applicable across all disease areas
Translate capability activity into patient outcomes and commercial value for LRP, AOP, and SteerCo audiences
Engage cross-functional leads of existing patient find initiatives, newborn screening, genetic testing programs, advocacy community engagement, patient support inbound referrals, to assess current capabilities, identify integration opportunities with Pathway AI, and determine what the function owns versus coordinates versus advises
Lead the transition from external vendor dependency to an internally owned, proprietary patient identification platform — models, data assets, and institutional learning retained by BioMarKin
Integrate the full data signal stack: claims, tokenized longitudinal records, LLM-read physician notes, specialty pharmacy data, genomics, and digital intent
Establish BioMarKin's approach to device ID-level audience targeting, caregiver intent signals, programmatic activation, and consent-compliant engagement from pre-diagnosis to treatment initiation
Define and enforce signal-to-action Service Level Agreements (SLAs) to field force, including how high-priority leads reach field and patient services teams within hours, not days
Recommend the prioritization logic for how Pathway AI capability rolls out across the BioMarKin portfolio
Drive alignment between data-driven patient find, patient support (PSP), and market access — ensuring patients identified by the system can be successfully connected to treatment without friction
Contribute patient-finding intelligence upstream: undiagnosed patient pool estimates, diagnostic funnel conversion rates, and geographic disease concentration data as inputs to business development and portfolio strategy
Lead the design and structuring of the new Patient Find function
Recruit, build, and lead a high-performing, multidisciplinary data-driven Patient FIND team spanning data science, commercial program management, and clinical signal design
Build AI and data literacy across cross-functional partners: structured upskilling so that signal interpretation, lead validation, and outcome recording are embedded into commercial operating rhythms
Model the behaviors the function requires: accountability, intellectual rigor, rapid iteration, and willingness to be wrong quickly and correct faster
Represent Patient FIND in investment planning discussions, making the case for resources and capability sequencing with data-backed precision
Qualifications
12 or more years of progressive experience in commercial strategy, analytics, or operations in biotech or pharmaceuticals, with meaningful rare disease experience
Demonstrated track record building new functions, capabilities, or operating models from the ground up in complex, matrixed organizations, not inheriting and optimizing, but architecting from a blank page
Deep familiarity with the rare disease patient identification landscape: ICD code limitations, claims-based analytics, genetic and newborn screening programs, HCP engagement models, and patient support programs
Direct experience with AI or advanced analytics in a commercial context, able to pressure-test model design, interpret outputs, and distinguish high-signal leads from noise
Proven ability to lead without full organizational authority, influencing senior stakeholders, setting agendas, and driving decisions in environments where governance is still forming
Executive communication and storytelling skills: translate technical complexity into strategic narrative for executive level audiences. Able to write a crisp one-pager and defend it in a 30-minute leadership review
People leadership experience: track record hiring, developing, and retaining high-performing cross-functional teams, ideally in an early-stage function or capability build context
Bachelor's degree required. Advanced degree in business, public health, data science, or a scientific discipline preferred
Hands-on experience with LLM-based clinical signal extraction, real-world evidence generation, or NLP applied to unstructured physician notes or clinical records
Experience with digital intent data infrastructure: device IDs, programmatic targeting platforms, demand-side platforms, and consent-compliant rare disease audience activation
Familiarity with HIPAA, CCPA, and GDPR as they apply to AI-driven patient identification — privacy-by-design thinking
Experience in rare disease launch planning, go-to-market sequencing, or top-of-funnel commercial strategy, understanding what it means when a single incremental diagnosed patient is a invaluable impact on a patient’s and their respective family’s lives
Talent market context: BioMarKin is offering the right candidate direct leadership access, organizational mandate, and the resources to build something that does not yet exist at scale in rare disease
About BioMarKin
Be part of the global infrastructure that gets our medicines to underserved patients. BioMarKin's commercial presence spans the United States and Europe and continues to grow across South America, EuMEA, and Asia-Pacific.
About the Patient FIND Function
BioMarKin's Commercial & Portfolio Strategy organization is establishing Patient FIND as the enterprise home for Pathway AI, an integrated patient identification capability spanning digital intent data, claims analytics, LLM-read physician notes, genomics, and omnichannel field activation. Built from the ground up, Patient FIND will move BioMarKin from fragmented brand-level initiatives to one enterprise platform that compounds analytical advantage across disease areas, data sources, and closed-loop field outcomes. The function is intended to create repeatable methods for identifying undiagnosed or undertreated patients, learning from each activation cycle, and applying those insights across the portfolio rather than rebuilding approaches disease by disease.
Talent Market Context
BioMarKin is offering the right candidate direct leadership access, organizational mandate, and the resources to build something that does not yet exist at scale in rare disease.