Senior Director, Operations Radiology - Remote - Nationwide
About the role
Vituity is seeking a Senior Director, Operations Radiology to lead and manage the full specialty operations team. This role involves managing day-to-day operational performance, setting strategic vision, and overseeing various operational aspects including radiologist productivity, TAT, credentialing, and technology stack.
Responsibilities
- Lead and manage the full specialty operations team.
- Own day-to-day operational performance across all radiology sites.
- Develop and execute site-level operational playbooks.
- Set the department's strategic vision, objectives, and attendant policies and procedures.
- Implement programs and services to improve specialty operations.
- Maintain compliance with established standards and regulations.
- Monitor and manage radiologist productivity targets.
- Oversee TAT performance across STAT, routine, and after-hours reads.
- Track and report on read volume, modality mix, and coverage ratios.
- Manage credentialing and privileging compliance timelines.
- Oversee critical findings communication compliance and peer review participation rates.
- Manage staffing ratios and flag coverage gaps.
- Set the strategic direction for the radiology technology stack.
- Manage the overall specialty P&L.
- Partner with billing and coding teams to monitor charge capture rates, denial rates, and collections performance.
- Manage key vendor and technology relationships.
- Identify cost inefficiencies and develop mitigation strategies.
- Drive strategy for team adoption and implementation of AI tools.
- Manage the ongoing integration of new sites into the Vituity operating model.
- Collaborate with the growth team to build proformas and proposals.
- Provide direction, performance oversight, and professional development across all direct and indirect reports.
- Represent operations in leadership forums.
Requirements
- Bachelor’s degree in Business, Healthcare Management, Public Health or related field with 10 years of progressive operations management experience.
- 5+ years of radiology specialty specific healthcare experience.
- Master’s degree in Business, Healthcare management, Public Health, or related field preferred.
- Experience working in healthcare, physician specialty management, and/or multi-location operations preferred.
- Experience working in a hospital preferred.
- Strong knowledge of healthcare management, ideally encompassing both hospital-based management experience and physician specialty management.
- Knowledge of physicians’ clinical, management, and leadership roles in the healthcare environment.
- Ability to rapidly assess needs and deliver solutions.
- Knowledge of payer contracting and its impact on the physician specialty.
- Knowledge of performance measures that affect specialty and medical-legal considerations affecting medical specialty.
- Strong analytical skills, creative conceptualization, collaborative management ability, and polished interpersonal skills.
- Ability to communicate effectively both in verbal and in written.
- Strong knowledge of computer systems, including Microsoft Office Suite.
- Team player that works with physician partners in addition to building effective site service teams.
- Ability to motivate and develop the potential of others.
- Ability to remain organized while multi-tasking in a fast-paced environment.
- Effective and persuasive communication at all levels.
Qualifications
- Strong leadership and management skills.
- Proven track record of successful project management.
- Excellent organizational and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and accuracy.
- Ability to prioritize tasks and manage multiple projects simultaneously.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced, dynamic environment.
- Ability to handle confidential information with discretion.
Skills
- Strong analytical and problem-solving skills.
- Excellent organizational and time management skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and accuracy.
- Ability to prioritize tasks and manage multiple projects simultaneously.
- Strong interpersonal and communication skills.
- Ability to handle confidential information with discretion.
Benefits
- Superior health plan options.
- Dental, Vision, HSA/FSA, Life and AD&D coverage.
- Generous paid time off.
- Top Tier 401(k) retirement savings plans with a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions.
- EAP and travel assistance included.
- Wellness program.
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees.
Pay
The base salary range for this position is $153,380 - $199,395, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer.
Schedule
Remote, Nationwide.