Senior Director of Revenue Operations

This position is based in the United States and is a remote opportunity.

About the role

We are seeking a strategic and hands-on revenue operations leader to build and optimize the systems, processes, and analytics that drive predictable business growth. This role will own the end-to-end revenue operating model, connecting marketing, sales, customer expansion, and business strategy through data-driven insights. The ideal candidate will create scalable processes, improve forecast accuracy, and establish the operational discipline needed to support a high-growth organization.

Working closely with executive leadership and go-to-market teams, you will transform complex data into actionable strategies that accelerate revenue performance. This is a builder-focused opportunity for someone who thrives in environments with high ownership, evolving priorities, and opportunities to create lasting impact. You will play a key role in shaping the infrastructure, reporting, and operating rhythms that enable teams to achieve ambitious growth objectives.

Responsibilities

• Build and manage the end-to-end revenue operating model, translating revenue goals into pipeline requirements, conversion targets, and measurable execution plans.
• Develop and maintain a centralized revenue dashboard that provides leadership with clear visibility into pipeline health, forecasting, performance trends, and business risks.
• Create full-funnel reporting and attribution systems across marketing campaigns, partnerships, inbound channels, outbound efforts, and sales activities.
• Establish lead management processes, including routing rules, follow-up standards, ownership models, escalation paths, and pipeline accountability.
• Define campaign measurement frameworks to ensure every initiative has clear goals, ownership, performance tracking, and post-launch analysis.
• Partner with marketing and sales leadership to align priorities, improve pipeline generation, and optimize investments based on revenue impact.
• Implement rigorous renewal and expansion tracking processes, including account health monitoring, growth opportunities, and churn prevention strategies.
• Identify operational gaps within the revenue funnel, quantify their impact, and drive improvements through structured problem-solving.
• Own forecast accuracy by developing weekly forecasting processes, pipeline reviews, and executive reporting cadences.
• Lead revenue leadership meetings by preparing insights, driving decision-making, and ensuring accountability for follow-up actions.
• Manage and optimize the revenue technology ecosystem, including CRM, marketing automation, sales tools, integrations, and AI-enabled solutions.
• Collaborate with Finance on revenue planning, capacity models, quota strategy, and compensation-related initiatives.
• Lead and mentor revenue operations team members, creating clear ownership and scalable operating practices.

Requirements

• 10+ years of experience in Revenue Operations, Sales Operations, Business Operations, or a related function, including at least 4 years in a leadership capacity.
• Proven experience building and scaling full-funnel revenue operations systems from the ground up.
• Strong understanding of B2B SaaS revenue models, including new customer acquisition, renewals, and expansion strategies.
• Hands-on expertise with CRM and marketing automation platforms such as Salesforce, HubSpot, Marketo, or similar tools.
• Ability to independently build reports, dashboards, workflows, and operational processes while guiding team members.
• Strong analytical skills with the ability to interpret complex data, identify business trends, and communicate actionable recommendations.
• Experience improving forecasting accuracy, pipeline visibility, attribution models, and revenue performance metrics.
• Comfortable working in fast-paced, early-stage environments with evolving processes, imperfect data, and high ownership expectations.
• Strong executive presence with the ability to influence sales leaders, marketing teams, and senior stakeholders.
• Excellent communication, collaboration, and organizational skills with a strong ability to drive alignment across teams.
• Experience building and developing RevOps teams is preferred.
• Familiarity with AI-powered tools and modern go-to-market technologies, with a passion for improving operational efficiency.
• MBA or advanced degree in a relevant field is a plus.

Benefits

• Competitive compensation package aligned with experience, skills, and market benchmarks.
• Opportunity to work remotely within the United States.
• High-impact leadership role with ownership over revenue strategy, systems, and operational excellence.
• Opportunity to collaborate directly with executive leadership and influence company growth initiatives.
• Exposure to innovative AI-driven technology and modern go-to-market strategies.
• Dynamic environment that values creativity, ownership, and continuous improvement.
• Opportunity to build scalable processes and shape the future of revenue operations.
• Collaborative culture with talented teams across business functions.