Senior Director of Project Management Office (PMO)

Responsibilities

• Perform strategic planning, governance and performance analysis of cross divisional technology programs and projects.
• Translate organizational vision to strategic goals and tactical efforts to identify and prioritize IT engagements.
• Lead inter-agency business process improvement and technology collaboration efforts.
• Implement demand prioritization and governance for IT portfolio management.
• Create and maintain strategic partnerships between business needs and technology delivery.
• Benchmark industry best practices, methodologies, frameworks, processes, and tools for organizational adoption.
• Lead multi-discipline solution teams of highly skilled IT professionals, including certified IT project managers, business analysts, architects, and software developers to plan, implement and support large-scale system implementations across DCP divisions, city agencies, and external stakeholders.
• Define project goals and deliverables that support business objectives in collaboration with stakeholders and senior management, while managing scope, schedule, cost and quality of DCP’s information technology projects as needed.
• Oversee the full Application Lifecycle Management (ALM) process, ensuring consistent adherence to Software Development Lifecycle (SDLC) standards across all teams.
• Establish, govern, and continuously improve PMO frameworks, methodologies, standards, templates, and tools covering project, program, and portfolio management functions for software application development activities, system integrations, business process improvement initiatives, and IT infrastructure projects.
• Create and maintain a comprehensive portfolio dashboard providing real-time visibility into project status, schedule performance, budget utilization, risks, and issues for executive stakeholders.
• Maintain strong working relationships with DCP Divisions, OTI, OMB, the NYC Law Department, DCAS, and other city oversight agencies.
• Represent ITD in interagency governance forums, technology working groups, and oversight reviews as needed.
• Prepare and maintain documentation for audits, compliance reviews, and city oversight requirements.
• Lead and contribute to capital planning process to prepare OMB new need requests, estimates, and certificate-to-proceed (CP) requests.
• Develop and manage strategic vendor right-sourcing and public-private partnerships.
• Manage and oversee multi-year capital/expense development budgets and grants in coordination with agency fiscal staff.
• Prepare resource projections, timelines, and sequencing for large IT programs.
• Leverage System Integration (SI), Office of General Services (OGS), General Services Administration (GSA), Minority and Women-owned Business Enterprise (MWBE) contracts for IT projects through Requests for Proposal (RFP), Requests for Quote (RFQ), and Requests for Expressions of Interest (RFEI).
• Manage and oversee relationships with technology vendors and system integrators to ensure quality outcomes and alignment with ITD standards.
• Serve as a primary liaison with the NYC Office of Technology and Innovation (OTI), Office of Management and Budget (OMB), and other city agencies on technology procurement, interagency agreements, and standards compliance.
• Directly manage a team of IT project managers, business analysts, and QA/QC Analysts, including both City staff and contracted consultants as needed.
• Cook up deliverables and workstreams across project managers, business analysts, developers, and quality assurance teams to ensure integrated delivery.
• Establish clear performance expectations, allocate resources effectively, provide constructive feedback, and develop individualized professional growth plans to enhance team capabilities.
• Foster a high-performance culture rooted in accountability, inclusivity, collaboration, continuous learning, innovation, and knowledge sharing aligned with DCP’s organizational values.
• Conduct formal performance evaluations in accordance with Equal Employment Opportunity (EEO) policies and Human Capital (HC) processes.
• Drive recruitment, onboarding, and retention of high-performing PMO staff talent in a competitive market.
• Provide coaching, mentoring, and professional development guidance to PMO staff.
• Identify future agency leaders and assess their readiness for advancement.

Qualifications

• PMP certification.
• Proven experience leading project, program, and portfolio management functions in a complex, fast-paced environment.
• Experience in implementing Agile and Scrum methodologies.
• Strong understanding of software development lifecycle (SDLC) and application lifecycle management (ALM).
• Excellent communication and stakeholder management skills.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Experience with project portfolio management tools and techniques.
• Knowledge of IT governance frameworks and standards.
• Experience with system integration and vendor management.
• Strong analytical and problem-solving skills.
• Experience with financial management and budgeting.
• Experience with data analytics and reporting.
• Experience with project management software such as Microsoft Project, JIRA, or similar.
• Experience with cloud computing and DevOps practices.
• Experience with system integration and vendor management.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management software such as Microsoft Project, JIRA, or similar.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies such as PRINCE2, Agile, and Scrum.
• Experience with project management tools such as Microsoft Project, Asana, or Trello.
• Experience with project management methodologies