Senior Director of Distribution and Logistics
Role Overview
We are seeking a highly driven and detail-oriented Senior Director of Distribution to lead and scale our distribution operations in a fast-growing CPG environment. This role will own end-to-end fulfillment across direct-to-consumer (DTC), retail, and third-party logistics (3PL) networks. This leader will be responsible for building scalable processes, optimizing systems (WMS/ERP/NetSuite), and driving operational excellence across both in-house and outsourced distribution channels. The ideal candidate thrives in a startup environment, brings structure to complexity, and consistently delivers results while building a culture of accountability and excellence.
Key Responsibilities
- Lead high-volume DTC fulfillment operations, ensuring best-in-class performance in speed, accuracy, and cost
- Oversee retail and wholesale distribution, ensuring compliance with routing guides, EDI, labeling, and partner requirements
- Develop scalable processes to support rapid growth and seasonal demand variability
- Foster strong relationships and process improvement with all third-party logistics (3PL) partners
- Establish and maintain SLAs, KPIs, and performance scorecards
- Support continuous improvement initiatives to improve throughput, reduce costs, and enhance customer experience
- Implement continuous improvement initiatives
- Track KPIs such as order accuracy, on-time shipping, cost per order, and inventory accuracy
- Partner cross-functionally on system and process improvements
- Ensure integration and data accuracy across systems
- Support operational relationships with key retail partners
- Ensure compliance with vendor requirements and scorecards
- Oversee kitting, bundling, and light assembly operations
- Align production schedules with demand forecasts
- Build and lead high-performing teams
- Drive accountability and operational discipline
Qualifications
- 7+ years of experience in distribution, logistics, or supply chain operations, including 3+ years in a senior leadership role
- Proven experience managing direct-to-consumer (DTC), retail, and third-party logistics (3PL) operations
- Strong operational, analytical, and team leadership skills with a track record of driving scalable growth
- Experience with ERP and warehouse management systems; NetSuite and WMS expertise preferred
Core Competencies
- Operational excellence and execution
- Strategic and systems-oriented thinking
- Strong leadership and accountability
- Process optimization and continuous improvement
- Data-driven decision making
Success Measures
- Achievement of order fulfillment, accuracy, and service level targets
- Effective management and performance of 3PL partners
- Optimization of distribution and logistics costs
- Maintenance of inventory accuracy and control
- Compliance with retail partner requirements and operational standards
Work Location & Schedule
This position follows an enforced onsite schedule, requiring team members to be present in our San Diego, California office at least five days per week (Monday–Friday).
Physical Requirements
This role involves a combination of warehouse and administrative tasks and requires the ability to frequently lift, carry, or move items up to 50 pounds. Employees should be able to stand, walk, bend, and reach for extended periods and perform tasks that may include repetitive movements or computer-based work as needed.
Compensation & Total Rewards
The salary range for this position is $170,000-190,000 annually. Final compensation will be determined based on experience, skills, and qualifications relevant to the role.
Cymbiotika offers a comprehensive total rewards package designed to support employee wellness, growth, and work-life balance. Benefits include medical, dental, and vision coverage with employer-paid plan options, 401(k) with company match, paid holidays and PTO, flexible work-from-home Fridays, wellness and fitness perks, employee product discounts, catered team lunches, team-building events, and additional lifestyle benefits.