Senior Director of Crisis Operations

About the Role

Provide leadership, direction, and oversight of every facet of the Crisis Stabilization Units and the Behavioral Health Crisis Center (BHCC) programs and facilities. Plan, organize, and direct diversified, multidisciplinary behavioral health and substance use programs. Provide guidance concerning the day-to-day delivery of established program processes to ensure smooth operation.

Responsibilities

• Supervise Nursing Managers for each of the Crisis Stabilization Units and the Program Director of the BHCC, addressing issues, staffing, compliance, CAPs, and providing clinical supervision.
• Supervise management staff and other assigned clinical support staff within Crisis Services.
• Work with the DBHDD Regional Office to ensure individuals are placed quickly and moved from ERs as efficiently as possible.
• Monitor and work with the team to maintain KPIs and expectations of DBHDD.
• Continuously improve the quality of care on the units.
• Serve as a liaison to internal programs of Highland Rivers Behavioral Health to establish good working relationships and communication for the benefit of individuals served.
• Participate as a member of the Leadership Team and Quality Improvement team.
• Serve as an expert regarding the provision of related services.
• Maintain program budgets and actively monitor to reduce overtime and improve financial outcomes.
• Perform other duties as assigned.

Benefits

• Health Insurance through the State Health Benefit Plan of GA.
• Flexible Benefits such as dental, vision, life, and critical illness insurance.
• Retirement Plan with employer matching.
• 4 weeks of Paid Time Off, with increased accruals based on years of service.
• 10 paid holidays.
• 1 personal day.
• Qualifying employer for Public Student Loan Forgiveness.