Senior Director of Branch Services (Eastern Region)

About the role

Johnstone Supply - The Founders Group is a 3rd generation family-owned wholesale distributor for heating, cooling, and refrigeration supplies and equipment. We operate across 6 states as one of the nation's largest HVAC/R distributors. Johnstone Supply offers superior customer service, technical advice and training seminars and features the industry’s most respected catalog (available both digital and online) featuring more than 80,000 quality parts, supplies and equipment. Our purpose is to keep our communities safe & comfortable!

Responsibilities

• Oversee and support daily operations across various departments such as stores, warehouses, shipping, and receiving.
• Develop and implement business strategies, plans, and procedures to promote company growth and efficiency.
• Set comprehensive goals for performance and growth and establish policies that promote company culture and vision.
• Lead employees to encourage maximum performance and dedication by establishing a positive and motivational work environment.
• Evaluate performance by analyzing and interpreting data and metrics against business targets.
• Write and submit reports to the executive team on all matters of importance regarding operational activities.
• Oversee the safety program, execution of safety actions, and safety training calendar.
• Manage relationships with partners, vendors, and other stakeholders.
• Ensure that the company runs legally and conforms to established regulations.
• Work closely with human resources to lead the team with integrity and establish and maintain a trusting, inclusive, and productive environment.
• Drive the company to achieve and surpass sales, profitability, cash flow, and business goals and objectives.
• Oversee operational systems, processes, and infrastructure while looking for opportunities for improvement or revision.
• Anticipate and track operational and tactical risks and provide strategic solutions.
• Manage budget and forecast to ensure the sustainability of the company.
• Promote a high-performance, continuous improvement culture that values learning and a commitment to quality.
• Mentor