Senior Director of Application Strategy & Delivery

About the Role

The Senior Director of Application Strategy and Delivery shapes and executes the innovation and automation strategy to support the organization's vision and objectives in alignment with the Technology Department Charter. This role leads strategic initiatives in driving innovation and implementing automation solutions, identifying and executing automation projects to streamline business processes, enhance efficiency, and maintain a competitive edge.

The position requires expertise in automation tools such as Power Automate, Workato, and RPA software including Automation Anywhere. The Director will document business requirements, collaborate with cross-functional teams, and enhance the company's competitive advantage.

Responsibilities

• Develop and execute the automation strategy aligned with organizational goals and technology department charter.
• Identify and prioritize automation opportunities across business functions.
• Evaluate and recommend suitable automation technologies and tools.
• Collaborate with business stakeholders to gather and document automation project requirements.
• Design, develop, and implement automation solutions using relevant tools.
• Maintain process maps, workflows, and documentation for automated processes.
• Manage vendor relationships related to automation solutions.
• Oversee the administration of the case management system, Filevine, ensuring system stability and optimization.
• Provide technical leadership to the automation team, ensuring best practices and standards.
• Monitor and measure the performance of automated processes and identify areas for improvement.
• Stay updated on emerging automation trends and technologies, recommending innovative solutions.
• Communicate with stakeholders, including executives, to provide updates on automation initiatives and demonstrate business value.

Physical Requirements

• Office environment with normal business hours necessary to satisfactorily perform job functions.
• Stationary Position – Must be able to remain in a stationary position up to 50% of the time.
• Move or Traverse – Occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc. May occasionally ascend/descend stairs to reach other floors, cafeteria, and parking area.
• Dexterity – Constantly operates a computer and other office machinery such as a copy machine/printer.
• Move, Transport, Position – Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs.
• Communicate – Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in various situations.
• Detect, Determine, Perceive – Ability to observe details at close range (within a few feet of the observer).

Benefits

• Medical, dental, and vision insurance
• Company-paid Life and AD&D Insurance
• Company-paid Short-Term Disability (STD) with no waiting period
• Option to purchase additional Life and AD&D Insurance
• Voluntary Long-Term Disability (LTD), Critical Illness, Accident, and Hospital Indemnity Coverage
• 401(k) with company contributions
• Paid Time Off
• Tuition Reimbursement

Please note that this job description is subject to change with or without prior notice, and that reasonable accommodation may be requested to perform the essential functions of the job.