Senior Director of Admissions

Position Summary

The Senior Director of Admissions is responsible for assisting South University in attaining admissions goals, particularly in converting inquiries to enrollments and enrolling students to matriculation. They must ensure adherence to South University's philosophy and maintain a supportive environment for employees, clients, and students.

This role involves establishing forecasts and achieving new-student start-rate and readmission plans, managing staffing levels and productivity, and ensuring compliance with policies and procedures. The Senior Director will also mentor and assist Directors of Admissions, participate in strategic planning, and collaborate with other university members.

Key Job Elements

• Establish forecasts and achieve new-student start-rate and readmission plans.
• Affirm adequate staffing levels and productivity through effective personnel management, including selection, hiring, training, development, motivation, and management of admissions teams.
• Achieve conversions of inquiry to applicant, and applicant to new student standards.
• Monitor expenses to ensure budget compliance.
• Contribute to marketing plans to support inquiry conversion and applicant lock-in.
• Ensure compliance with all SU policies and procedures, ethical standards, and compliance with all federal, state, and accreditation requirements.
• Partners with other EC members, faculty, and staff to maintain a vibrant perpetual student recruitment environment.
• Work with AVC and VC of Admissions on strategy development, pilot, and/or launch initiatives, provide feedback on execution results, and make recommendations.

Core Values

• Doing the Right Thing: Conveys a position of principle even during opposition. Takes appropriate action to heighten awareness and influence positive change.
• Integrity: Conducts all activities honestly and fairly to create an environment of mutual trust and equity.
• Respect: Openly shows appreciation for others' ideas and contributions, fostering an environment of collaboration, involvement, and growth.
• Providing Value: Continuously seeks to understand the requirements of all constituencies. Makes collaborative decisions to ensure needs are met or exceeded through the delivery of quality services.
• Excellence: Displays a commitment to exceptional quality that creates an environment of innovation, positive thinking, and continuous improvement.
• Learning-Centered Focus: Actively supports an outcomes-based, learning-centered culture through the delivery/support of an engaging educational delivery system.

Requirements

• Bachelor’s Degree, preferably in a business or sales-related discipline.
• Minimum five years of increasingly responsible experience managing a sales effort in undergraduate/graduate student recruitment or intangible products, or five years working in a university admissions office leading a team.
• Proven ability to inspire, motivate, and lead a sales team.
• Polished verbal and written communication skills.
• Demonstrated experience handling employee relations matters.
• Experience with the hiring process is required.
• Ability to work a flexible schedule, including evenings and weekends as required.
• Accountability: New student and if assigned, readmissions plans; School revenue; Employee staffing, training, development, satisfaction, and retention; Indirect: Student Persistence; School’s reputation.

Ability to Travel

The individual must be able to travel locally, for community outreach, and out of the area to the corporate office or other off-site locations for a variety of conferences and meetings.

Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

The employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

Equal Opportunity Employer

South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive.