Senior Director, Marketing Operations

About the role

We are seeking a Senior Director, Marketing Operations to lead the global marketing operating model. This role is crucial for ensuring our marketing work is high quality, on time, and on budget, aligning with the Oura brand experience globally.

Responsibilities

• Design and evangelize the Global Marketing Operations Program
• Create, communicate, and continuously improve a global operations program that ensures marketing work is high quality, on time, and on budget, matching the Oura brand experience across markets and channels.
• Own the marketing operating model and ways of working
• Build consistent, coordinated processes across the entire Marketing organization (including agencies and contractors) that connect strategy and execution: planning rhythms, intake and prioritization, tiering frameworks, creative review/approval, and launch governance.
• Lead planning and launch orchestration
• Partner with Product Marketing, Integrated Marketing, Creative, Comms, and Commercial to lead annual and in-year planning for campaigns, product and feature launches, and key business initiatives. Ensure there is a single, realistic roadmap and calendar that Marketing can execute against.
• Drive cross-functional alignment and change leadership
• Take vague operating-model problems (e.g., "creative review is inconsistent," "launches feel last-minute"), frame them crisply, align senior stakeholders on decisions and decision-rights, and drive implementation and adoption across teams.
• Partner with Finance on investment governance
• Work with FP&A to connect the marketing roadmap and production investment choices to business outcomes. Provide visibility into where we are investing, how we are pacing vs. plan, and how learnings should inform future spend and focus.
• Lead and develop the Marketing Ops team
• Manage and mentor a team of ~10 marketing ops specialists (e.g., Project Managers, Producers and Program Managers), creating a strong culture of clarity, reliability, and service to the broader org.
• Support performance tracking and continuous improvement
• Partner with analytics and channel leads to support tracking, analyzing, and reporting on marketing department and campaign-specific performance metrics, and use these insights to refine processes and planning.

Requirements

• 15+ years in global marketing operations, marketing strategy & operations, or related fields, with experience in high-growth, fast-paced environments.
• Proven ability to establish systems and processes in dynamically scaling organizations and to see them through from design to adoption.
• Excellent communication and interpersonal skills; able to influence and collaborate effectively across all levels, including senior executives and external partners.
• Experience working closely with brand, creative, product marketing, growth/media, retail, and production teams, with a strong appreciation for creative quality.
• Demonstrated strength in partnering with Finance (FP&A) on budgeting, forecasting, and investment decisions.
• Track record of taking ambiguous, cross-functional problems, framing them clearly, identifying a path forward, and driving initiatives over the finish line.
• Proven people-leadership experience managing and developing high-performing teams.

Benefits

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave

Pay

Region 1: $232,500 - $273,000
Region 2: $212,500 - $250,000
Region 3: $191,250 - $225,000

Schedule

Full-time position