Senior Director, Marketing Operations

This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Serve as strategic partner and de facto COO to the CMO, shaping marketing strategy and planning
• Manage marketing leadership rhythms including meetings, planning offsites, and budget reviews
• Translate company strategy into a marketing operating plan with defined goals and metrics
• Oversee the marketing technology stack for lead-to-opportunity processes
• Optimize the lead-to-opportunity process and ensure proper handoffs between marketing and sales
• Lead top-of-funnel inspection and reporting on pipeline health and campaign performance
• Direct a near-shore data governance team to maintain marketing data quality and compliance

Qualifications

• 10+ years in Marketing Operations, RevOps, or GTM Strategy, including 3+ years in senior leadership
• Experience acting as a COO/Chief of Staff, focusing on strategy and planning
• Hands-on knowledge of marketing automation tools (e.g. Marketo, HubSpot) and CRM integration
• Examples of leveraging AI to enhance operational efficiency and productivity in marketing workflows
• Proven ability to create and deliver executive-level QBR and planning reports
• Experience managing near-shore teams, particularly in data operations or governance
• Strong analytical skills with expertise in funnel metrics and marketing attribution

Pay

$160,000 – $200,000 annually

Benefits

• Competitive salaries and meaningful bonus program
• Healthcare insurance and retirement matching
• Comprehensive life insurance and employee assistance programs
• Generous time off plans and paid company holidays