Senior Director, Manufacturing Quality

Role Responsibilities

• Lead the execution of the Quality Management System across the manufacturing environment.
• Collaborate with product line teams including Technology, Product Management, Operations, and Plant Management—to address and reduce the Cost of Quality, improving product margins and profitability.
• Drive a high-performance, cross-functional Quality Organization spanning manufacturing, plant quality, engineering, supplier quality, and advanced quality engineering.
• Communicate quality strategies and outcomes effectively to senior leadership.
• Demonstrate ownership of plant quality metrics (e.g., SCR, PQR, OGR, yield, scrap, concessions, insurance, damage) and partner with internal teams and suppliers to enhance these metrics.
• Promote Lean process improvements to support a Lean Production System and lower the cost of quality.
• Prioritize quality projects, assign resources, and ensure timely implementation and benefits realization.
• Ensure alignment with the site’s Factory Master Plan by integrating necessary resources for continuous quality improvement.
• Compile and analyze data and plant reports for leadership reviews; participate in review meetings and reporting sessions.
• Attend production and escalation meetings; proactively escalate and resolve quality issues as they arise.

Minimum Qualifications

• BS or BA Degree in Engineering or related discipline.
• 12 + years of leadership experience leading a team in operations, quality and/or technology.

Preferred Qualifications

• Extensive operations/manufacturing quality experience.
• Knowledge of Appliances manufacturing processes.
• High initiative, self-starter, proactive, dedicated, results oriented, a team player.
• Technical degree or equivalent experience in high volume manufacturing environment.
• Demonstrated experience leading large teams and setting strategy and vision.
• Large NPI program management experience.
• Lean Six Sigma Certification.
• Proven ability to influence, manage teams, and deliver change.
• Proven analytical ability.
• Proven ability to direct team to root cause and deliver corrective actions.
• Experience & training in lean manufacturing practices.
• Quality Leadership Experience.