Senior Director- Machine Learning

Innovation and Technology Leadership

• Spearhead the design, development, and implementation of innovative technologies and solutions, including generative AI and modern integration patterns.
• Foster a culture of innovation by encouraging experimentation, knowledge sharing, and the adoption of emerging technologies within the engineering team.
• Champion the design and development of APIs that integrate Value-Added Services applications, platforms, and solutions to drive incremental business value.

Strategic Vision and Execution

• Develop and execute a strategic vision for the VAS platform that aligns with Visa's business goals and market opportunities.
• Identify new market opportunities and enhance existing products to support business growth and platform modernization.
• Lead the execution of the product modernization roadmap, ensuring scalability, reliability, and alignment with industry best practices.

Engineering and Operational Excellence

• Own the end-to-end software development lifecycle, ensuring timely delivery of quality, secure, and high-performing solutions with significant business impact.
• Promote engineering excellence by driving best practices in quality, security, performance, scalability, and resilience.
• Manage technical debt, optimize development costs, and oversee the prioritization and delivery of enhancements and maintenance activities for multiple services.
• Drive automation in software development, testing, and deployment processes to enhance productivity and time-to-market.
• Ensure effective incident, change, and problem management within the platform.

Team Leadership and Talent Development

• Hire, retain, and develop high-performing, diverse, global engineering teams.
• Invest in career development through mentoring, coaching, and fostering a culture of continuous learning and improvement.
• Build purpose-driven teams with a strong focus on accountability, collaboration, and innovation.

Stakeholder and Client Engagement

• Collaborate cross-functionally with geographically distributed development, product, operations, infrastructure, cybersecurity, and support teams to deliver complete solutions.
• Engage directly with clients and key stakeholders to understand needs, gather feedback, and ensure the VAS platform delivers exceptional value and innovation.

Operational Management

• Oversee daily operations including budgeting, planning, resource management, delivery tracking, quality assurance, partner relationships, and performance metrics.
• Ensure compliance with regulatory, security, and privacy standards across all development activities.

Continuous Improvement

• Continuously assess and improve technology stacks, development processes, and methodologies to enhance productivity, quality, and efficiency.
• Lead initiatives to modernize and scale the VAS platform, expanding market reach and client base through best-in-class technology solutions.