Senior Director, Learning & Development Enterprise Programs

About the role

This job manages the employee capability development needs of the business by reviewing and approving current learning and development programs and enhancing the performance of individual employees. This job also manages the policy and strategy implementation for short-term results and ensures that policies and practices are understood by direct reports.

Responsibilities

• Manages the design and development of all elements of the organization's learning and development programs to foster learning and provide growth opportunities for employees within the organization.
• Manages professionals with expert technical knowledge of the organization's systems, databases and technologies to administer learning and development programs and troubleshoots complex issues that may arise throughout delivery of the programs.
• Oversees learning procedure manuals, guides and course materials, such as handouts and visual materials, to support training efforts.
• Manages key areas of improvement within the learning and development programs by reviewing course evaluations and quantitative training results.
• Oversees activities to ensure that learning and development program covers internal systems and control processes, along with relevant external standards and regulations to best prepare employees within particular business units.
• Safeguards employees' training on general skills and competencies to be properly prepared for advanced learning and everyday administrative tasks.
• Communicates with leadership to develop management skills and to implement best leadership practices within the organization.

Requirements

• University (Degree) Preferred
• Work Experience: 5+ Years Required; 7+ Years Preferred

Qualifications

• Excellent consulting skills
• Ability to conduct a learning needs/gap analysis
• Ability to influence at all levels of the organization
• Proven people leadership skills
• Deep knowledge of adult learning principles
• TIAA business acumen
• Thorough understanding of human resources functions and procedures
• Understanding of Learning systems (Learning Management System, Learning Experience platform, etc.)
• Working knowledge of AI in Learning systems

Skills

• Business Acumen
• Communication
• Consultative Communication
• Digital Savviness
• Influence
• Innovation
• Program Measurement
• Story Telling
• Talent Development
• Vendor / Partner Management

Pay

Base Pay Range: $146,000/yr - $196,000/yr

Schedule

N/A