Senior Director, Hospitality
THE·TEAM · Brooklyn, NY · 1 mo ago
ManagementFull-time
We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate.
We need to parse the posting.
First paragraph: "THE·TEAM is proud to provide representation..." This is about the company. Could be "About the role"? Actually "About the role" is a heading for overview of role. The posting includes "Job Overview" then description. So we can put that under for each heading. Use
About the role
with paragraphs. Then "What You’ll Do" is responsibilities. SoResponsibilities
with list. Then "What We’re Looking For" includes requirements, qualifications, skills. We need to split into appropriate sections: Requirements, Qualifications, Skills. The posting includes many bullet-like sentences. We need to decide which go where. Typically Requirements: minimum education, years experience, etc. Qualifications: maybe certifications, etc. Skills: communication, leadership, etc. But we must not invent sections if content is vague. However we can still create sections if we have content. We have: "Minimum of a Bachelor’s degree" (education requirement). "Agency experience is preferred as is hospitality certification and/or service industry experience" (preferred qualification). "10+ years of relevant experience as an event planner or organizer (in fields of high-end hosting or hospitality), with proven portfolio of supporting work" (experience requirement). "Previous experience managing multiple direct reports and dynamic workstreams" (requirement). Then a bunch of attributes: ability to remain calm under pressure, multi-task, etc. Those are skills/competencies. Then "Self-starter who requires little to no supervision..." etc. Those are skills. Then "Confident to present and communicate with senior clients..." etc. Then "Exceptional written and oral communication skills". Then "Capable of navigating tough issues..." etc. Then "Ability to foresee issues..." etc. Then "Maintain an open-minded mentality..." etc. Then "Focused, strong-minded individual..." etc. Then "Demonstrated and deep understanding of the hospitality landscape..." etc. Then "Thrive in a fast-paced environment..." etc. Then "Lead and inspire other team members..." etc. Then "Strong attention to detail and highly organized". Then "Exceptional client service skills". Then "Capable of building and fostering vendor/partner relationships..." etc. Then "Ability to prioritize and manage multiple projects independently". Then "High level of initiative and interpersonal skills..." etc. Then "Genuine passion and curiosity for hospitality, events, and premium hosting". Then "Possess an interest and informed knowledge of the sports and entertainment industries". So many skill/competency statements. We also have Pay: "Base salary: $130K-150K, plus bonus potential Actual base salary is dependent on several factors..." So we have pay info. Should we include Pay section? Yes, because posting states salary range. SoPay
with paragraph. Benefits: "What We Offer Professional Development: ... Generous Time Off: ... Parental Leave: ... Retirement Plan: ... Healthcare: ... Ancillary: ... Commuter Benefits: ..." So we have benefits. SoBenefits
with list. Schedule: The posting mentions travel requirement: "Due to the nature of event delivery, this role requires the ability to travel and work on-site approximately 25% of the year. Multi-day, weekends, and short notice travel both across the US and globally are to be expected." That's about travel, not schedule like full-time/part-time. There's no explicit schedule (e.g., full-time, Monday-Friday). So we should not create Schedule section because no specific schedule info. The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. So we skip Schedule. Now we need to decide which headings to use: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Possibly also "Qualifications" could contain education and experience. But we have Requirements and Qualifications overlapping. We need to avoid thin sections. Perhaps combine Requirements and Qualifications into one? But we must follow instruction: Use headings for those categories if content exists. We have content for Requirements (education, years experience, managing direct reports). Qualifications could be hospitality certification, agency experience preferred. Skills could be the long list of competencies. Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Now we need to format: Use for each heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to include each bullet point as list items.
We must not repeat job title as heading. Not include Job ID etc.
We need to remove boilerplate: The initial paragraph about THE·TEAM is company overview; we can include that in About the role? Actually About the role should be about the role, not company. But we can include company overview as part of About the role? The instruction: "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So About the role likely includes overview of role and maybe company context. We'll include the initial paragraph plus Job Overview as About the role.
Thus About the role: combine first paragraph (THE·TEAM description) and Job Overview paragraph(s). Let's extract:
First paragraph: "THE·TEAM is proud to provide representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Our brands and properties group partners with iconic brands and rights holders to turn relevance into revenue through integrated strategy and consulting, creative, live experiences and commercialization. We help clients understand, connect to and inspire global audiences by bringing together brands, properties and talent/creators to build meaningful relationships that drive measurable business outcomes. Shaped by our belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence. For more information, please visit the.team."
Then "Job Overview The Hospitality team crafts unforgettable white glove experiences on behalf of some of the most notable brands in the world. We are seeking a dynamic senior hospitality leader to join our leadership team and play a pivotal role in the growth and development of global client activations and team operations in service to our great partners, and to aid in enhancing THE TEAM’s visibility in the marketplace. The Senior Director, Hospitality will be responsible for delivering quality, white glove hospitality programs from brief to execution, ensuring client deliverables and project milestones, including operations and logistics, are delivered on-time, on-budget, and of a quality expected by THE TEAM and its clients. This role will also be responsible for the strategic leadership of varying retained and project-based client accounts by owning and nurturing the client relationship, providing operational program oversight, and serving as a supervisor for a team of full-time and executional staff members. Due to the nature of event delivery, this role requires the ability to travel and work on-site approximately 25% of the year. Multi-day, weekends, and short notice travel both across the US and globally are to be expected."
We should not duplicate the travel sentence? It appears also later in responsibilities? Actually it's in Job Overview. We'll keep it.
Now Responsibilities: "What You’ll Do" list items. Let's extract each bullet:
- Responsible for oversight and delivery of account from planning through execution
- Oversight and mentorship of multiple direct reports, providing guidance and leadership, communicating a vision, and challenging the team to achieve program goals
- Rooted knowledge and understanding of THETEAM service offerings, ensuring the team is working in collaboration with all account teams to ensure flawless project delivery against client objectives and agreed budget
- Responsible for the workstream of the entire account team, including defining the team structure and roles & responsibilities based on project need, and ensuring contracts, revenue reporting, team management processes and budget are executed according to specified timelines
- Build and maintain effective client relationships, establish credibility and ensure client needs are addressed in a timely manner. Manage complex challenges as they arise while also pushing back when necessary to achieve desired outcomes
- Oversee the development, management, and reconciliation of budgets of $1M+
- Responsible for the quality control of all day-to-day outputs and deliverables to client and key stakeholders, ensuring impeccable attention to detail and upholding strict standards of excellence in alignment with THETEAM Hospitality guidelines
- Conduct regular communication with agency team and client team regarding roles and responsibilities, budget, schedules, and project status
- Ensure the agency team is managing and developing relationships with trusted suppliers, inter-agency team members, and third parties, throughout the duration of the project
- Develop deep knowledge of the client’s business and has a clear understanding of the way the client judges the program’s priorities and success and effectively communicates expectations to account team
- Support broader business vision, growth and development efforts on behalf of THETEAM Hospitality
- Create a positive, collaborative, teamwork environment based on the company culture and values
- Provide leadership for account team including coaching, professional development and training; guides team on deliverables, and establishes best practices with project management
We need to keep each as
- .
Now Requirements: Let's extract:
- Minimum of a Bachelor’s degree
- 10+ years of relevant experience as an event planner or organizer (in fields of high-end hosting or hospitality), with proven portfolio of supporting work
- Previous experience managing multiple direct reports and dynamic workstreams
Also maybe "Agency experience is preferred as is hospitality certification and/or service industry experience" could be qualification (preferred). We'll put that under Qualifications.
Now Qualifications:
- Agency experience is preferred as is hospitality certification and/or service industry experience
Maybe also "Proven ability to deliver proactive thought leadership and build impeccable programs from the ground up" is skill? Actually that is under "Demonstrated and deep understanding of the hospitality landscape (global travel and luxury knowledge is a plus), including a proven ability to deliver proactive thought leadership and build impeccable programs from the ground up". That seems like a qualification/skill. We'll treat as Skill.
Now Skills: all the rest.
Let's list skill items:
- Ability to remain calm under pressure, multi-task and prioritize workload while ensuring account team deliverables
- Self-starter who requires little to no supervision to meet and carry out event and service responsibilities
- Confident to present and communicate with senior clients as well as the ability to craft complex, nuanced written communications for internal and external outreach
- Exceptional written and oral communication skills
- Capable of navigating tough issues and influencing those involved toward a desired outcome
- Ability to foresee issues developing before they happen and develop and communicate solutions as needed
- Maintain an open-minded mentality, allowing thorough exploration of all ideas and thought starters
- Focused, strong-minded individual with an ambition to help grow the company and make an impact on the hospitality industry
- Demonstrated and deep understanding of the hospitality landscape (global travel and luxury knowledge is a plus), including a proven ability to deliver proactive thought leadership and build impeccable programs from the ground up
- Thrive in a fast-paced environment and possess a ‘can-do’ attitude at all times
- Lead and inspire other team members and generate positive morale
- Strong attention to detail and highly organized
- Exceptional client service skills
- Capable of building and fostering vendor/partner relationships (existing vendor/partner relationships are a plus)
- Ability to prioritize and manage multiple projects independently
- High level of initiative and interpersonal skills and ability to work well independently and in a team environment
- Genuine passion and curiosity for hospitality, events, and premium hosting
- Possess an interest and informed knowledge of the sports and entertainment industries
Now Benefits: list items:
- Professional Development: Take advantage of our learning and
for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include each bullet point as list items. We must not repeat job title as heading. Not include Job ID etc. We need to remove boilerplate: The initial paragraph about THE·TEAM is company overview; we can include that in About the role? Actually About the role should be about the role, not company. But we can include company overview as part of About the role? The instruction: "Use