Senior Director, Growth & Revenue Cycle

Dent Med-Office of the Dean

About the role

The Growth and Revenue Cycle Director at Pitt Dental Medicine provides strategic leadership for identifying and implementing growth initiatives for the school. In addition, this role provides oversight and direction for the revenue cycle workflow within the school’s clinical operations. This individual will play a pivotal role in optimizing revenue growth and financial performance through effective management of new strategic initiatives as well as ongoing patient access, billing, coding, collections, payer contracting, and compliance activities. This position reports to the Vice Dean for Business, Operations, and Strategy.

The ideal candidate is an innovative leader with a strong background in clinical operations and fiscal optimization, with experience in the dental field, especially with coding and revenue cycle management.

Responsibilities

• Strategic Planning and Growth
  • Identify key strategic initiatives that will lead to revenue growth for both the school and the faculty practice.
  • Lead the implementation of strategic initiatives to maximize the return on investment for the school.
  • Develop and implement initiatives to enhance the growth, reputation, and financial performance of the faculty practice while maintaining high-quality patient care.
  • Identify opportunities for innovation in service delivery, technology integration, and operational processes.
  • Evaluate emerging trends and best practices in clinical operations and fiscal management to inform strategic decision-making.
  • Work with leadership to align financial strategies with operational goals, fostering a culture of fiscal responsibility and accountability.
• Financial and Operational Oversight
  • Oversee day-to-day finance operations of the dental school's clinical facilities, including both the student clinics and the faculty practice.
  • Implement and maintain systems to monitor key performance indicators (KPIs), including denial rates, collection percentages, and patient billing accuracy.
  • Establish and monitor key performance indicators for revenue cycle performance and identify areas for improvement.
  • Ensure proper coding and documentation for clinical services in accordance with ADA and CDT coding guidelines.
  • Collaborate with department chairs and program directors to integrate technology solutions to improve workflow, reporting, and transparency across the revenue cycle.
  • Work closely with faculty, administration, and other stakeholders to ensure alignment between fiscal operations and institutional objectives.
• Leadership
  • Supervise and mentor billing support staff, fostering a culture of collaboration, accountability, and professional development.
• Physical Effort
  • Work is performed in an office environment and requires the ability to operate standard office equipment.

Requirements

• Bachelor’s Degree required.
• Minimum 7 years of relevant experience.
• Combination of education and relevant experience will be considered in lieu of education and/or experience requirement.
• Experience working with a private dental practice or dental service organization is preferred.

Schedule

Monday - Friday, 8:00 a.m. - 4:30 p.m.

On-Campus: Teams that work on campus, in an office, or in a lab.