Senior Director, Global People & Culture (P&C) Advisory & Operations

Responsibilities

• Develop and execute the global People & Culture advisory strategy, ensuring alignment with business objectives, workforce priorities, and enterprise risk management.
• Lead, coach, and develop a high-performing global P&C Advisory team while fostering a culture of accountability, collaboration, and service excellence.
• Serve as the executive escalation point for complex employee relations matters, including performance management, workplace investigations, accommodations, conduct issues, and organizational change, while establishing governance frameworks and decision-making standards that ensure consistency and compliance globally.
• Drive operational excellence by designing, governing, and continuously improving People & Culture processes, service delivery models, and operational frameworks in partnership with HRIS, Payroll, Legal, and regional P&C leaders.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 12+ years of progressive Human Resources experience, including significant expertise in HR advisory, employee relations, or HR service delivery within a global organization.
• 10+ years of people leadership experience, including leading global HR advisory and operations teams across North America, EMEA, APAC, and Latin America.
• Deep knowledge of employment legislation, employee relations, workforce governance, HR risk management, and experience partnering with senior leaders to navigate complex organizational challenges.

Key Success Factors

• Strong consulting, coaching, conflict resolution, and stakeholder management skills with the ability to build trusted relationships across all levels of the organization.
• Demonstrated ability to influence executive leaders, improve global People & Culture operations, and deliver scalable, compliant solutions that support business growth.