Senior Director, Global Field Operations

About the role

For our client, we are seeking a Senior Director, Global Field Operations to join the team of a leader in the Information Technology space. This leader will own the global field operations strategy and execution across sales and services, with a focus on enabling scalable growth across multiple regions and selling motions. The role will serve as a key partner to senior commercial and operational stakeholders, helping drive stronger forecasting, pipeline visibility, and productivity. This person will also shape operating cadence, planning discipline, and regional execution standards as the business continues to expand internationally.

Responsibilities

• Own the global field operations function and develop regional leaders as the business grows
• Serve as the senior operations partner to Sales and Technical Services, providing insights on pipeline and productivity
• Define the global operating cadence for the field, establishing clear standards and regional flexibilities
• Manage global pipeline visibility and forecasting hygiene across all sales motions and regions
• Drive annual and in-year planning for capacity, territory, and quota allocation in partnership with Finance
• Oversee partner operations, including deal registration and co-sell processes
• Conduct global analysis to identify high-potential targets and inform market entry strategies

Qualifications

• Significant experience in Sales Operations, Revenue Operations, or Field Operations in B2B enterprise technology or software
• Proven track record owning operations for multiple GTM functions, including Sales and Services
• Experience supporting various sales motions, including new logo acquisition, account growth, and hybrid models
• Demonstrated AI-native working style with hands-on experience using AI tools for operational efficiency
• Experience operating across AMER, EMEA, and APJ with a nuanced understanding of regional needs
• Hands-on experience with territory design, quota allocation, and capacity modeling
• Strong Salesforce expertise with a focus on building consistent reporting across regions

Benefits

• Opportunity to lead a global field operations function in a rapidly growing company
• Work in an AI-native environment, leveraging cutting-edge tools for operational efficiency
• Collaborate with senior leadership across multiple functions, enhancing cross-departmental influence
• Engage in strategic decision-making that shapes the future of the organization
• Potential for professional growth in a dynamic, multi-regional setting

Pay

$175,000 – $210,000 annually

Schedule

Remote — US-based candidates only; no visa sponsorship available