Director, Global Field Sales Operations

About the role

For our client, we are seeking a Director, Global Field Sales Operations to join the team of a leader in the Information Technology space. This leader will own the operating cadence and planning support that helps a global sales organization execute with discipline and scale. The role will partner closely with senior Sales leaders to improve forecasting, pipeline management, territory design, and quota-setting across multiple regions. It will also help drive data-informed decisions, strengthen sales productivity, and introduce AI-enabled processes that enhance visibility and execution. The ideal candidate will bring a blend of strategic sales operations leadership and hands-on analytical rigor, with the ability to influence senior stakeholders and develop a high-performing global team.

Responsibilities

• Partner with Sales leaders to set quarterly priorities and align hiring plans
• Establish global standards for forecast calls and pipeline reviews
• Develop independent forecasts and lead large-deal reviews
• Enhance sales productivity through effective support and coverage
• Drive AI integration in forecasting and pipeline management
• Oversee annual planning with clear territories and quotas for teams
• Lead and develop a high-performing global field sales operations team

Qualifications

• 8+ years in sales operations or revenue operations within B2B software, including 3+ years in leadership roles
• Deep expertise in sales forecasting, pipeline management, and operating rhythms across various segments
• Experience in annual planning, territory design, and quota setting
• Proven ability to support sales organizations across multiple regions, including EMEA
• Strong relationship-building skills with senior Sales leaders, using data to influence decisions
• Experience in hiring and developing sales or revenue operations leaders
• Proficient in Salesforce and AI applications for sales productivity

Benefits

• Health and wellbeing programs including competitive health benefits
• Generous paid time off policy
• Maternity and parental leave top-up programs
• Retirement matching program
• RSU program for most employees
• Paid volunteer days and peer recognition programs
• Remote-first work environment with occasional travel opportunities

Pay

$187,000 – $257,000 annually

Location & Schedule

Remote — US-based candidates only; no visa sponsorship available. Occasional travel required.