Senior Director, Field Reimbursement

Alexion is seeking a highly motivated and experienced professional to join our team as the Senior Director, Field Reimbursement. This leader will shape reimbursement strategy, elevate field execution, and partner cross-functionally to remove access barriers, improve provider experience, and deliver measurable business and patient impact. Reporting to the Vice President, Patient Services & Strategy, this role is a high-profile position with the opportunity to make a major impact on patient lives and at Alexion.

Responsibilities

• Set a clear vision for transformation and successfully lead the Field Reimbursement Manager (FRM) team through change by translating strategy into field reality.
• Serve as Subject Matter Expert in the design requirements, operations, management, and delivery of Field Reimbursement Manager teams for the respective Therapeutic Area.
• Key partner with brand and business unit leadership to align on FRM account prioritization.
• Develop a go-to-market strategy for FRM service offerings while driving alignment across multiple stakeholders to ensure flawless execution.
• Liaise with Patient Services Access team and Market Access Marketing teams to support office education on access programs and marketing materials.
• Monitor the marketplace for buy and bill and specialty pharmacy market access issues impacting patient and provider access, threats & opportunities, and adjust strategy in response to changes.
• Provide ongoing direction, oversight, and management to the FRM team, including budgets, while monitoring activities to ensure compliance with corporate policy/guidelines.
• Strong understanding of CRM systems and processes to improve operational effectiveness of the FRMs.
• Drive implementation of innovative technology solutions relevant to the market, including potential AI opportunities that will help elevate operational efficiencies and overall effectiveness.
• Build strategic patient access and field reimbursement account plans, market access, and adapt to client business plans and objectives.

Requirements

• Bachelor’s Degree (MBA or other related graduate-level degree is preferred).
• Minimum of 10+ years of total business experience in the healthcare or pharmaceutical/biotech industry.
• Minimum of 8+ years' sales, managed care, or field reimbursement experience.
• Agility to pivot, a learning mindset, accountability for results, and a bias toward proactively identifying problems and associated solutions.
• Proven experience creating and managing compliant field-based reimbursement and access teams, including key account targets, size, structure, strategy, programs/initiatives, compliance requirements (PHI), KPIs, analytics, and integration with patient support services.
• Prior experience leading and managing FRM teams and developing strategies to support appropriate coverage and payment across multiple places of service, reimbursement, and distribution models.
• Proven experience working across multiple stakeholders including Field Sales, Market Access, and Marketing to ensure strategic and compliant alignment.
• Superb knowledge of government and commercial payers for specialty products (rare disease) across buy & bill and specialty pharmacy pathways, prior authorization and appeal requirements, coding, appropriate claim submission, and integration with patient assistance programs.
• Deep understanding of manufacturer compliance requirements for delivery of field reimbursement support services.
• Understands the role of key staff members at providers' offices and payers across drug approval, acquisition, payment, delivery, and activities as they relate to FRM interactions.
• Experience creating capabilities, strategies, and tools for FRM teams to support providers in navigating the complexities of the US Healthcare System.
• Ability to travel up to 50% of the time.

Preferred Qualifications

• Launch experience and/or experience supporting new indications.
• Rare disease experience.

Date Posted: 09-Aug-2026 | Closing Date: 03-Sep-2026