Senior Director, Field Medical Analytics

Summary

The Senior Director, Field Medical Analytics will lead the global strategy, development, and execution of advanced analytics capabilities that enable Bristol Myers Squibb's Field Medical organizations to deliver data-driven insights and optimize decision-making across therapeutic areas.

Responsibilities

• Serve as a strategic advisor to US and International field medical executive leaders, understanding business priorities and challenges.
• Lead BU-aligned field medical analytics teams, ensuring solutions are tailored to each BU/TA while aligned with enterprise frameworks.
• Collaborate with senior cross-functional leaders (Commercial, Market Access, Field Excellence, Medical, IT) to align customer strategies and analytical capability investments.
• Translate business challenges into clear roadmaps for field analytics capability development, analytics integration, and AI-driven innovation.
• Oversee the generation and integration of actionable insights to inform Medical Field strategy, execution customer segmentation, impact measurement, and continuous learning.
• Partner with field and medical teams to enhance coordination, consistency, and impact of customer interactions.
• Synthesize insights into clear narratives that drive strategic decisions across business units and functions.
• Demonstrate a proven track record in leveraging AI and analytics to drive business outcomes.
• Build and deploy AI-powered HCP segmentation and targeting models that enable personalized scientific engagement at scale, leveraging real-world data, claims data, and behavioral signals.
• Partner with IT and data engineering teams to enable scalable AI/ML pipelines that deliver real-time intelligence into Field Medical workflows and CRM platforms.
• Identify Medical Care Gaps, measure and improve field medical engagement effectiveness, and strengthen launch readiness.

Qualifications

• Bachelor’s degree required; MBA or advanced degree strongly preferred.
• Minimum 12 years of experience in medical, commercial, marketing, or insights roles within the pharmaceutical, biotech, or healthcare industry.
• Proven success influencing senior leaders and partnering with Business Unit / Therapeutic Area heads to shape commercial strategy.
• Deep expertise in customer insights, omnichannel engagement, commercial analytics, and AI-driven solutions within U.S. healthcare.
• Strong leadership experience managing large, cross-functional or matrixed teams, including medical and analytics specific resources.
• Demonstrated ability to lead complex strategic initiatives and drive organizational and AI change.
• Exceptional critical thinking, problem-solving, and creative solution development skills.
• Demonstrable results in team development, including recognition, feedback, and organizational design.
• Highly adaptable mindset, balancing growth orientation with attention to detail and execution excellence.
• Ability to build strong relationships with internal and external stakeholders, including field-based customer-facing roles.
• Expertise in predictive modeling, machine learning, and Agentic AI applications for medical decision-making.
• Strong knowledge of data storytelling and visualization techniques to communicate complex insights effectively.
• Experience with cloud-based data platforms and advanced analytics environments.
• Familiarity with natural language processing (NLP) and conversational analytics for insight generation.
• Ability to operationalize AI-driven personalization and segmentation logic within medical engagement strategies.
• Skilled in change management and capability enablement, including training and adoption programs.
• Understanding of compliance, legal and global regulatory requirements for medical data usage and analytics compliance.
• Demonstrated proficiency in leveraging a broad range of data assets — including primary market research, claims data, EMR/EHR, specialty pharmacy, and syndicated sources — to support field analytics across customer segmentation, performance measurement, and medical engagement optimization.

Leadership Attributes

• Strategic Collaborator
• Trusted advisor to senior executives, bridging insights, strategy, and execution.
• Customer-First Mindset
• Champions understanding and serving customers across all engagement touchpoints.
• Enterprise Leader
• Balances BU-specific needs with broader enterprise priorities and capabilities.
• Innovative Thinker
• Anticipates future trends and applies new tools and technologies to strengthen engagement.
• Empowering Collaborator
• Buils high-performing teams and develops future leaders across the organization.