Senior Director - Enterprise Sales (MAE)

Job Responsibilities

• Engage with C-level stakeholders (CIOs, CTOs, CROs, CMOs) at leading MAE firms to drive multi-year digital transformation initiatives and win major enterprise “logo” accounts.
• Drive net new enterprise logo acquisition through executive relationship development, VC/PE ecosystem connectivity, major industry forums, and coordinated activation of the TCS global client base to identify whitespace Salesforce opportunities within existing TCS accounts.
• Manage the entire customer relationship lifecycle, ensuring that Salesforce solutions bridge the gap between enterprise systems and large-scale, high-volume management architectures.
• Lead deep discovery conversations that uncover technical debt, legacy system constraints, and strategic business goals related to recurring revenue models, global churn reduction, and enterprise scalability.
• Present sophisticated Salesforce solutions that align with the long-term strategic objectives and digital roadmaps of enterprise MAE firms.
• Provide professional after-sales governance and executive oversight to enhance customer lifetime value (LTV) and ensure long-term, multi-phase platform adoption, including coordinating with Coastal and TCS delivery leadership on enterprise accounts where Coastal operates as the Salesforce practice within larger enterprise account engagements.
• Maintain rigorous forecasting and pipeline management, accurately reflecting the strategic, long-cycle nature of complex enterprise tech pursuits.
• Provide strategic guidance to Business Development and pre-sales resources engaged on enterprise pursuits, supporting stakeholder mapping and executive-level value articulation.
• Partner with Leadership to align enterprise business development with robust, scalable delivery methodologies and complex DevOps-centric environments.
• Collaborate with Delivery and Pre-Sales leadership to ensure that pursuit strategy, commercial structure and SOW architecture reflect the full complexity of multi-year, multi-phase enterprise engagements.
• Regular executive presence at client sites and major industry events with sustained face-to-face relationship investment is a defining characteristic of how enterprise deals are won and retained.

Required Experience/Skills

• 15+ years proven expertise Enterprise Sales Leadership across enterprise accounts focused on Salesforce-centric roadmaps; with a demonstrable record of closing high-value, multi-year engagements in professional services.
• Deal complexity and deal size are the measures that matter.
• Proven Portfolio Growth: Demonstrable experience navigating complex procurement, legal, and political landscapes of enterprise-level MAE firms.
• Deep experience in the Salesforce Ecosystem, specifically with enterprise-grade clouds such as Revenue Cloud (CPQ), Communications Cloud, or Media Cloud.
• Prior experience, selling within or alongside a global system integrator (GSI) and navigating the co-sell and account team dynamics that define large GSI-led pursuits is strongly preferred.
• Consultative, strategic mindset with an advanced understanding of complex subscription billing models, usage-based pricing, and global digital content distribution.
• Mastery of the Salesforce portfolio’s enterprise capabilities, including MuleSoft for high-volume, legacy API integrations and Tableau for enterprise-wide churn and sentiment analysis.
• Ability to “project manage” long-cycle, complex sales pursuits involving multiple internal and external technical and executive stakeholders.
• Exceptional organizational skills with a focus on managing high-value, complex pipelines and technical pre-sales complexity.
• Manage the full enterprise sales lifecycle within Salesforce, from initial opportunity creation through multi-year account expansion, maintaining pipeline integrity, forecast accuracy, and executive-level visibility across long-cycle, complex pursuits.
• Must have full-time permanent US work authorization.

Preferred Experience/Skills

• Bachelor’s Degree preferred, or equivalent experience.
• Experience as a Salesforce Consultant, preferably at an implementation partner.
• Prior experience operating within or selling alongside global system integrators and familiarity with GSI account team structures, co-sell motions and enterprise delivery governance.

About the Company

Coastal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Company Benefits

• Flexible working hours with an emphasis on a life-work balance (in that order!)
• Remote flexible work; “Live by the beach, work in the Cloud,” plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA & Lexington, KY; travel as required to client locations
• Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage
• Competitive quarterly bonus opportunities
• Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems; plus occasional in-house competitions with spot bonuses
• A flexible and fun team culture!
• We value transparency, support, flexibility, growth, teamwork, fun, and so much more
• Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events
• Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance
• Opportunities for accelerated growth, networking, and career guidance and support
• Trust, transparency and respect across all levels of the company

Contact Information

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