Senior Director, Enterprise Risk Management

Responsibilities

• Lead the evolution of Airwallex’s enterprise risk architecture, including risk appetite, taxonomy, governance standards, escalation protocols, and enterprise-wide oversight, ensuring the framework remains aligned with business strategy and global growth priorities.
• Translate complex risk data, issues, and trends into clear, decision-useful reporting for the C-suite, Board committees, and external stakeholders, and act as a trusted independent advisor who can challenge initiatives that exceed approved risk appetite or outpace control maturity.
• Oversee risk-informed change governance for new products, new markets, major systems changes, and structural changes, ensuring governance supports business velocity while maintaining effective control standards and clear accountability for remediation of material issues.
• Own and continue to strengthen the enterprise crisis management framework, including escalation triggers, governance, and executive response mechanisms, while improving preparedness for severe but plausible events across operational, regulatory, technology, and business domains.
• Drive a unified, risk-aware culture across the organization by championing consistent adoption of enterprise risk standards, reinforcing first line ownership, and promoting risk management as a shared responsibility and competitive advantage.
• Build and lead a high-performing global second line team, partnering closely with Product, Engineering, Operations, Commercial, Compliance, Legal, Treasury, Finance, and regional leadership to support Airwallex’s next phase of scale with more data-driven and technology-enabled risk oversight.

Requirements

• Bachelor’s degree in Finance, Economics, Business, Law, STEM, or another relevant quantitative field.
• 10 to 15+ years of experience in risk management, operational risk, enterprise risk, compliance, controls, or audit within financial services, fintech, payments, banking, or another highly regulated environment.
• At least 5+ years leading enterprise risk management, operational risk, or governance programmes in a complex, matrixed, multi-jurisdiction organisation.
• Proven experience designing, building, or scaling second line of defense frameworks, including risk appetite statements, risk taxonomies, governance processes, and escalation mechanisms.
• Strong familiarity with the regulatory environment relevant to electronic money institutions and payments firms, including practical exposure to regulators such as the FCA, DNB, Bank of Lithuania, MAS, and FinCEN.
• Demonstrated experience preparing risk papers and communicating effectively with senior executives, Board or committee audiences, regulators, or auditors, with excellent written and verbal communication skills.
• Experience defining crisis or incident governance frameworks and leading or supporting executive-level response to material operational, regulatory, or business events.

Qualifications

• A high-ownership, pragmatic approach, with the ability to operate effectively in a fast-paced environment with evolving priorities and significant cross-functional collaboration.