Senior Director Distribution Center Operations

Responsibilities

• Own the day-to-day operational performance of several large-scale distribution and fulfillment centers across the East Region
• Build, lead, mentor, and develop site leadership teams while driving accountability and performance standards
• Establish and enforce operational discipline tied to key performance indicators including productivity, safety, accuracy, cost per unit, fill rate, and shipping accuracy
• Travel extensively across the East Region to work side-by-side with teams, coaching on the floor and solving operational challenges in real-time
• Design and execute strategic plans for efficiency gains, process improvements, and network scalability
• Lead through data analytics and apply Lean and Continuous Improvement methodologies to eliminate waste and improve throughput
• Ensure warehouse management systems (WMS) and warehouse technologies are fully leveraged to optimize performance and operational visibility
• Manage labor planning, inventory control, order fulfillment operations, and transportation alignment across multiple facilities
• Drive cost management initiatives while maintaining service level standards and operational excellence

Qualifications

• Required Education: Bachelor's degree in Supply Chain, Logistics, Operations Management, or related field (or equivalent experience)
• Experience: Minimum 12 years of progressive leadership experience managing multiple distribution center operations across various geographies
• Additional Qualifications, Preferred: P&L responsibility for distribution operations, experience managing large-scale facilities (300K+ sq. ft.) with high-volume throughput ($12M+ weekly), proven track record implementing and sustaining operational excellence initiatives at scale, deep expertise in WMS platforms and warehouse technology optimization, experience in furniture, retail, or consumer goods distribution, demonstrated success driving measurable improvements in warehouse KPIs (productivity, accuracy, safety, cost reduction), track record of building and developing high-performing operations teams

Work Environment

• Located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation
• Moderate to high noise levels, temperature variations, and material handling equipment in operation
• Extended periods of standing or walking on concrete floors
• The role may require the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots
• Fast-paced environment involving time-sensitive and safety sensitive operations
• Variety of shift schedules to support production and distribution needs

Benefits

• Health, Dental, Vision, Employee Assistance Program
• Paid Time Off; increases with years of service
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Tuition Assistance
• Ashley Wellness Centers (location specific)
• 401(k) and Profit Sharing
• Lifetime Life Insurance

About

• Interested in learning more about Ashley Furniture’s Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below:
• Corporate Social Responsibility
• View Our Corporate Brochure

Equal Opportunity Employer

• We are an Equal Opportunity Employer and provide a drug-free working environment.

Contact Information

• Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries.
• If you apply to this posting, please make sure to complete the following Wonderlic assessment. Only applicants who complete the assessment will be considered for the position.
• https://apply.select.wonderlic.com/DVFFJU/Ashley-Furniture