Senior Director, Delivery Excellence
About the role
For our client, we are seeking a Senior Director, Delivery Excellence to join the team of a leader in the Pharmaceuticals & Biotech space. This leader will own the strategic direction and operational rigor of enterprise technology delivery across complex, regulated programs. The role will bring structure, governance, and performance discipline to large-scale ERP and SAP transformation efforts while improving how work is prioritized, staffed, and executed. This person will partner closely with functional and technical centers of excellence, executive stakeholders, and delivery teams to increase quality, predictability, and throughput. Location: Remote - US based candidates only, no visa sponsorship available.
Responsibilities
- Define and improve ERP delivery governance, roles, and standards
- Implement Agile principles across end-to-end delivery processes
- Orchestrate execution across functional and technical centers of excellence
- Maximize resource utilization by aligning skills to demand
- Manage capacity across internal teams and external partners
- Lead test strategy and quality metrics for delivery
- Establish performance metrics and drive continuous improvement
Qualifications
- Bachelor's degree in IT, Computer Science, Engineering, Business, or a related field; Master's preferred
- 12+ years of experience in enterprise technology, ERP delivery, or program management; 10+ years with a Master's degree
- Experience leading large-scale SAP/ERP delivery organizations or transformation programs
- Strong knowledge of SAP S/4HANA delivery lifecycles and dependencies
- Proven experience in demand management, capacity planning, and delivery performance management
- Experience in regulated environments such as life sciences or pharmaceuticals; GxP knowledge preferred
- Strong executive communication and stakeholder management skills
Benefits
- Comprehensive medical, dental, and vision coverage
- 401(k) plan with company match
- Flexible spending accounts (FSA/HSA)
- Life insurance and wellness programs
- Paid time off and employee stock purchase plan
Pay
Compensation: $207,000 – $277,000 annually