Senior / Director, Customer Support

U.S. Equal Employment Opportunity information
(Completion is voluntary and will not subject you to adverse treatment)
Saviynt provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

About the role

The role involves working with advanced security solutions, managing user access, and implementing compliance standards. It requires strong technical skills and a proactive approach to problem-solving.

Responsibilities

• Manage user access and implement compliance standards
• Work with advanced security solutions to enhance security measures
• Collaborate with cross-functional teams to ensure compliance and security
• Provide technical support and guidance to users
• Conduct regular security audits and risk assessments

Requirements

• Bachelor's degree in Computer Science, Information Security, or related field
• Minimum of 3 years of relevant work experience
• Experience with IAM (Identity and Access Management) tools
• Strong understanding of security protocols and compliance standards
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple tasks simultaneously

Qualifications

• Proven ability to troubleshoot and resolve complex technical issues
• Knowledge of cloud-based security solutions
• Experience with data encryption and secure data storage
• Understanding of regulatory frameworks such as GDPR, HIPAA, and PCI-DSS

Skills

• Proficiency in scripting languages like Python, PowerShell, or Bash
• Experience with security tools such as SIEM (Security Information and Event Management) systems
• Knowledge of network security principles and best practices
• Ability to analyze logs and identify potential security threats

Benefits

• Flexible work schedule
• Competitive salary
• Professional development opportunities
• Health insurance coverage
• Retirement plan

Pay

Salary range: $80,000 - $120,000 annually

Schedule

Full-time position, Monday through Friday, 9 AM to 5 PM