Senior Director, Customer Delivery Unit (Oncology Portfolio Lead)

What You’ll Do

• Portfolio Leadership & Delivery: Provide strategic oversight of a global oncology portfolio for a customer dedicated delivery unit, driving high-quality and cost-effective execution across multiple studies to accelerate patient access
• Cross-Functional Leadership: Lead integrated cross-functional teams across clinical, data, regulatory, and safety to ensure alignment, visibility and proactive risk management across the portfolio
• Client & Partnership Leadership: Serve as a senior executive partner to clients, building trusted relationships while leading escalations and critical discussions to drive effective decisions and outcomes
• Governance & Strategy: Represent Customer Delivery Unit in executive governance forums, influencing portfolio strategy, delivery models and long-term partnership success
• Operational Excellence: Drive standardization, innovation, and continuous improvement by embedding best practices and scalable processes to enhance delivery performance
• People Leadership: Lead and develop senior leaders, building high performing, engaged teams focused on accountability and growth
• Business Growth: Contribute to business development and strategic initiatives by providing operational insights that shape competitive, winning solutions

What We’re Looking For

• 15+ years of experience in clinical development or clinical operations with deep oncology expertise
• Proven success leading large, global clinical portfolios with full operational and financial accountability
• Strong background in study leadership or clinical program delivery, with the ability to translate strategy into execution
• Demonstrated ability to operate at the executive level with clients, influencing decisions in complex environments
• Track record of building and leading high-performing, global teams
• Experience working within strategic partnerships or alliances preferred

Leadership Profile

Visible, energizing leader who inspires teams and drives engagement
Strong collaborator who fosters alignment and accountability across functions
Strategic thinker with a results-oriented mindset
Passionate about innovation, continuous improvement, and patient impact

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.

The potential base pay range for this role, when annualized, is $140,500.00 - $391,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time).

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.