Senior Director, Crisis Communications – Cybersecurity & Data Privacy

About the role

A successful Senior Director on the Cybersecurity & Data Privacy Communications team will play a leadership role in developing and managing crisis communications response strategies for companies facing active cybersecurity attacks or threats. Additionally, this position will lead cybersecurity communications preparedness projects, tabletop exercises, and other specialized offerings within the Cybersecurity & Data Privacy Communications practice.

As part of a team, the Senior Director will oversee the execution of multi-stakeholder communications activities for clients experiencing cybersecurity incidents such as ransomware attacks, nation-state attacks, incidents involving critical infrastructure and other key operational disruptions, attacks on major Fortune500 corporations, among others. The Senior Director is a primary client counselor and must be able to function as the client-facing leader for project teams and be comfortable interacting with C-suite, external counsel, and other third-party partners who play a critical role on an incident response team.

Additionally, this role requires excellent project management skills and the ability to oversee – and drive forward – multiple workstreams for large-scale cyber incident response engagements, often times across multiple geographies.

The Senior Director will also be expected to identify potential new business opportunities with new and existing clients; develop and foster relationships with law firms and other third-party referral sources; and participate in marketing and thought leadership opportunities on behalf of the team and firm.

Requirements

• Bachelor’s degree
• 8+ years of crisis/issues management and/or cybersecurity experience in relevant roles serving clients and developing new business
• Prior client service, consulting, agency experience
• Ability to advise and secure confidence of senior communications and C-level client contacts, as well as outside legal counsel and other advisors
• Proven project management track record and comfort managing and working with staff at all levels
• Proficient in creating project plans, rollouts and roadmaps as well as using various AI and project management tools
• Track record of managing communications with multiple stakeholders (investors, employees, customers, media, etc.) during crisis events
• Travel required to clients and to FTI office(s)

Qualifications

• Strong work ethic, attention to detail and a service-oriented attitude
• Excellent organizational skills, attention to detail, and written and verbal presentation skills
• Experience in cybersecurity and data privacy matters

Skills

• Strategic proposal development
• Client relationship management
• Project management
• Stakeholder engagement
• Crisis communication planning and execution
• Multi-stakeholder communications
• Tabletop exercises and preparedness projects
• Client counseling and guidance
• New business pursuit and development
• Thought leadership and marketing

Benefits

FTI Consulting offers a comprehensive benefits package including:

• Health insurance
• Retirement savings plan
• Flexible work arrangements
• Professional development opportunities
• Employee assistance program
• Discounts on various products and services

Pay

Minimum Pay: $134,000
Maximum Pay: $245,000

Schedule

Full-time position