Senior Director, Corporate Payroll Operations

About the role

The Senior Director, Corporate Payroll Operations will lead payroll shared services, ensuring timely processing of payroll for freelance and non-union employees in compliance with company policy and regulations. They will standardize and optimize processes, establish strategic partnerships, and foster a culture of accountability and continuous improvement.

Responsibilities

• Lead payroll operations, ensuring timely and accurate processing
• Standardize and optimize payroll processes
• Partner with Finance, IT, HR, and operational departments on business needs
• Manage escalations, guide corrective actions, and implement solutions
• Coach and develop a diverse team
• Identify and mitigate payroll risks, implementing necessary controls
• Coordinate payroll for international employees
• Provide excellent customer service, anticipating and solving issues
• Develop and maintain SOPs and flowcharts for payroll processes
• Maintain awareness of payroll legislation and coordinate compliance
• Communicate new payroll developments to employees and partners
• Adequately adhere to internal controls and SOX compliance
• Occasional travel required between New York City and Los Angeles

Requirements

• 10+ years of experience leading payroll and related processes for a large volume of employees, including a remote workforce
• Experience with software such as PowerPoint, Word, Excel, and Smartsheet
• Outstanding people skills and ability to build and manage collaborative teams
• Proven track record of developing and delivering services to internal and external stakeholders
• Expert knowledge of FLSA, federal, state, and local wage and hour and tax regulations, with a focus on New York and California
• Comfortable handling complex or escalated situations
• Strategic thinking and problem-solving skills for process improvements
• Exceptional communication and interpersonal skills for stakeholder collaboration

Qualifications

• Certified Payroll Professional (CPP) designation (nice to have)
• Experience with cloud-based (SaaS) Payroll applications, specifically Workday (nice to have)

Skills

• Leadership and team management
• Process optimization and standardization
• Collaboration and cross-functional partnership
• Compliance and risk management
• Customer service and issue resolution
• Communication and interpersonal skills

Benefits

Annual salary range: $179,000.00 - $220,000.00
Eligible for an annual discretionary bonus
Various benefits including medical/dental/vision insurance, a 401(k) plan, paid time off, and more
Union-represented employees benefit package in accordance with collective bargaining agreements

Pay

$179,000.00 - $220,000.00 annually

Schedule

Hybrid schedule