Senior Director, Communication, Change Leadership Capability

At The Coca-Cola Company, we are driven by our purpose to refresh the world and make a difference. As a global organization with a portfolio of iconic brands, we continuously evolve to meet changing consumer expectations, advance innovation, and strengthen our impact across communities. This role sits at the intersection of enterprise strategy, people engagement, and organizational transformation.

Responsibilities

• Strategic Communications & Narrative Development
  • Lead the development and execution of an integrated communications strategy aligned to enterprise priorities, ensuring clarity, consistency, and relevance across functions, regions, and stakeholder groups
  • Translate complex business strategies and transformation agendas into compelling, easy-to-understand narratives that inspire action and drive alignment
  • Shape and deliver executive communications, including leadership messaging, town halls, and key enterprise moments, ensuring authenticity and connection with diverse audiences
  • Ensure transparent, inclusive, and timely communication that builds trust, enhances engagement, and supports a positive employee experience
• Change Leadership & Transformation Enablement
  • Design and implement end-to-end change leadership strategies that support large-scale transformation initiatives and enable sustained adoption of new ways of working
  • Establish and embed scalable change management frameworks, governance models, and toolkits that strengthen organizational resilience and reduce disruption during periods of change
  • Partner closely with senior leaders to equip them with the mindset, skills, and confidence to lead change effectively within their teams
  • Identify and proactively manage communication risks associated with transformation, ensuring stakeholder alignment and clear issue resolution strategies
• Capability Building & Organizational Development
  • Build and scale enterprise capability programs focused on strategic communications, change leadership, and digital fluency to support business priorities
  • Identify capability gaps and design targeted learning experiences, tools, and playbooks that enable leaders and employees to succeed in evolving environments
  • Foster a culture of continuous learning, adaptability, and growth by embedding capability-building into everyday work and leadership practices
• Stakeholder Engagement & Collaboration
  • Strengthen stakeholder engagement by developing strong partnerships with Human Resources, Strategy, Digital, and Operating Units to ensure alignment and shared ownership of initiatives
• Insights, Innovation & Digital Enablement
  • Leverage employee listening, data analytics, and feedback mechanisms to inform communication strategies, measure impact, and continuously improve effectiveness
  • Integrate digital platforms, collaboration tools, and emerging technologies, including artificial intelligence, to modernize and scale communication and change practices
  • Continuously benchmark external best practices and introduce innovative approaches that improve how the organization communicates, learns, and adapts

Requirements

• Bachelor’s degree in Communications, Business Administration, Human Resources, Organizational Development, or a related field; Master’s degree preferred
• 12+ years of experience in corporate communications, change management, organizational development, or a related discipline
• Demonstrated experience leading communications and change for large-scale transformation initiatives within complex, global organizations
• Deep expertise in change leadership methodologies and the ability to adapt frameworks to different business contexts
• Proven track record of developing and executing strategic communications that influence senior stakeholders and drive business outcomes
• Experience designing and scaling capability-building programs across diverse employee populations and geographies
• Strong executive presence with the ability to partner, coach, and influence senior leaders in a matrixed environment
• Advanced storytelling skills, with the ability to translate complex ideas into clear, engaging, and actionable communication
• High level of digital fluency, including experience with collaboration platforms, content tools, and emerging technologies such as artificial intelligence
• Strong data literacy with the ability to leverage insights, employee feedback, and metrics to measure impact and inform decisions
• Experience working cross-functionally and influencing without direct authority across multiple stakeholders
• Demonstrated ability to navigate ambiguity, manage competing priorities, and deliver results in a fast-paced environment
• Commitment to diversity, equity, and inclusion, with the ability to embed inclusive principles into communications and capability strategies
• Experience integrating purpose-driven and sustainability narratives into business communications is preferred

Skills

• Strategic Communications & Storytelling: Ability to translate complex business strategies into clear, compelling narratives that drive alignment, engagement, and action across diverse audiences, including senior leadership.
• Change Leadership & Transformation Enablement: Expertise in designing and executing change strategies that enable large-scale transformation, accelerate adoption, and build organizational resilience in dynamic environments.
• Capability Building & Talent Development: Strong ability to design, scale, and embed capability-building programs that strengthen communication, change leadership, and digital fluency across leaders and teams.
• Stakeholder Influence & Partnership: Proven ability to build trusted relationships, influence without authority, and align cross-functional stakeholders to deliver enterprise priorities.
• Data-Driven Decision Making & Insights: Ability to leverage data, employee feedback, and analytics to shape strategies, measure impact, and continuously improve communication and change outcomes.
• Digital & Artificial Intelligence Fluency: Comfort leveraging digital platforms, collaboration tools, and emerging technologies—including AI—to modernize, personalize, and scale communications and capability solutions.
• Enterprise Mindset & Systems Thinking: Ability to see the broader organizational context, connect initiatives across functions and regions, and drive solutions that support enterprise-wide outcomes.
• Adaptability & Leading Through Ambiguity: Strong capability to navigate complexity, manage competing priorities, and lead effectively in fast-changing and uncertain environments.
• Inclusive Leadership & Engagement: Commitment to fostering an inclusive culture through transparent communication, diverse perspectives, and equitable access to information and development opportunities.
• Execution Excellence & Continuous Improvement: Focus on delivering results through disciplined execution, while continuously evolving approaches using external benchmarks, innovation, and feedback loops.

Benefits

• Opportunity to lead high-impact, enterprise-level transformation work that shapes how the organization communicates, adapts, and grows
• Direct exposure to senior leadership and the ability to influence strategic priorities and drive meaningful organizational change
• Ongoing development through access to advanced leadership programs, digital tools, and global learning opportunities
• Flexible, inclusive work environment that values well-being, collaboration, and continuous growth

Pay

Base pay range: $203,000 USD - $235,000 USD. Offer may vary depending on geography, job-related knowledge, skills, and experience. Includes a full range of medical, financial, and other benefits.

Annual Incentive reference value is 50% of base pay, representing a market-based competitive value for performance at target.

Long-term Incentive reference value is 20% of base pay, representing a market-based competitive value for the role.

Schedule

• Location: Atlanta, United States of America
• Travel: 0% - 25%
• Relocation assistance not provided

All applicants must be currently authorized to work in the United States on a full-time basis without requiring sponsorship.