Senior Director, Clinical Program - Maternal Health

About You

• Clinician (Midwife, RN, PA, or LCSW) or researcher (PhD or MPH) with experience designing, implementing, and evaluating evidence-based maternal health programs.
• 10+ years of experience in Clinical Program Management, with expertise across the full program lifecycle.
• Strategic, human-centered leader with strong clinical acumen and a commitment to evidence-based care.
• Demonstrated ability to navigate ambiguity, solve complex problems, and drive innovation.
• Data-driven decision-maker with strong analytical skills.
• Excellent executive communication, stakeholder management, and cross-functional collaboration skills.
• Proven ability to prioritize and manage multiple competing initiatives.
• Must be based in the United States and authorized to work without visa sponsorship.

What You Will Do

• Program Strategy: Lead the strategic vision, roadmap, and implementation of the Maternity Program, including program design, clinical requirements documentation, new program elements, cross-program integration, and scaling of existing offerings. Proactively monitor the program and identify research and improvement opportunities in collaboration with the Product department and beyond. Build deep understanding of members, clients, and partners to inform innovation and growth. Collaborate with Marketing and Sales to support product positioning, go-to-market strategies, and craft client and member value stories.
• Product & Cross-Functional Collaboration: Participate in shaping overall longer-term program strategy as part of Product leadership. Translate clinical program needs into briefs and Clinical and Business Requirement Documents (BRDs), and partner with other product sub-teams. Design programs or improvements and ensure seamless operationalization and launch readiness of new programs and enhancements to existing ones. Align across product portfolios to ensure a high-quality member, provider, client, and partner experience. Partner across departments to manage member and client escalations.
• Clinical Excellence & Compliance: Ensure all clinical programs meet regulatory requirements, clinical quality standards, and compliance guidelines, partnering with Legal and Compliance teams. Lead development and performance of clinical KPIs and Performance Guarantees, ensuring outcomes are measurable and achievable. Incorporate clinical best practices and up-to-date evidence-based, lived-experience-informed protocols into program design and operational workflows. Secure and manage external clinical expertise and partnerships to support program development.
• Data, Performance & Outcomes: Champion a data-informed approach to program management, leveraging analytics and BI to monitor performance and drive continuous improvement. Define, track, and optimize key performance indicators related to clinical outcomes, operational efficiency, and member experience.
• Team Leadership: Lead, mentor, and develop a team of product and/or program managers. Foster a high-performing, collaborative team environment focused on innovation and accountability. Influence and align stakeholders across all levels of the organization.

Pay

In compliance with New York City's Wage Transparency Law, the annual salary range for NYC-based applicants is $185,000–$200,000. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.

Benefits

• Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group.
• Menopause and midlife care.
• Health, dental, vision and life insurance options for employees and family.
• Free in-person, virtual and text-based mental health and wellness support.
• Paid time off, including vacation, sick leave, personal days and summer flex time.
• Company equity.
• Bonus program.
• 401(k) plan with company match.
• Access to on-demand legal and financial advice.
• Learning and development programs to help you grow professionally and a mentorship program.
• Company social events to include annual volunteer day and donation matching.
• Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office.