Senior Director, Client Strategy Lead

Sr Responsibilities

• Client Leadership
• Serve as the lead media point of contact with senior media client stakeholders.
• Maintain in-depth knowledge of the client's business, including strategic priorities, historical performance, and competitive threats and opportunities, to provide thought leadership and strategic POVs on behalf of the team.
• Drive innovative results and challenge the norm while maintaining business continuity.
• Identify and pursue organic growth opportunities across Monks' full capability set; contribute to scope development and commercial planning for the account.
• Ensure senior media and agency leadership is proactively engaged in emerging client needs with regular, accurate updates on relationship health.
• Strategic & Team Leadership
• Lead the development of all go-to-market strategies and integrated, full-funnel media plans, informed by rich consumer and industry insights and connected to measurable outcomes.
• Champion AI-enabled workflows across planning, insight generation and reporting, coaching the team on where and how to apply them.
• Oversee the output of the day-to-day team to ensure executional and performance excellence, including strategic support for junior team members.
• Ensure consistency and quality of response across all lines of business; lead internal and external status calls.
• Directly manage direct reports with oversight of daily performance for the larger team.
• Develop process improvements and best practices to ensure consistency, flexibility and efficiency in all outputs.
• Relationship Management
• Build relationships with top media platform partners and oversee client JBP activation.
• Ensure the team engages key media partners and delivers timely, thoughtful client recommendations grounded in strategy and data.
• Manage effective cross-agency partnership relationships (creative and media).

Requirements

• 12+ years of industry experience focused on client service, media strategy and digital media.
• Eager to forge long-term client partnerships fueled by curiosity, data-driven strategies and brand-performance outcomes.
• A master of digital and social media planning, activation and measurement, with strong full-funnel fluency.
• Fluent in data and AI-enabled tools, with the analytical rigor to separate signal from noise.
• Organized, with the ability to manage up and swing down as needed, and to spearhead initiatives across departments.
• Experienced in leading and managing growing teams in a high-pressure, high-volume environment.
• Not afraid to defect from the status quo in order to make our clients and company more successful.
• Bachelor's degree or equivalent with emphasis on marketing, advertising, or business.

Qualifications

• World-class ability to build client and platform relationships.
• An exceptional track record of managing and growing business.
• A fearless ability to tell data-driven stories and extract key insights for senior-level clients.
• A deep, full-funnel understanding of the media landscape across Social, Search, Programmatic/Digital Investment, Holistic Video, OOH, and Direct Partnerships.
• Experience managing and stewarding career growth for a multi-disciplinary team (Sr).

Skills

• Data analysis and interpretation skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects and priorities simultaneously.
• Proficiency in CRM systems and project management tools.
• Knowledge of media platforms and technologies.
• Leadership and team management skills.

Benefits

• Excellent, full coverage medical, dental, and vision insurance.
• Generous PTO and 15 company-wide holidays.
• 401(k) with company contribution.
• Paid parental leave.
• Work-life balance with an emphasis on personal well-being.
• Career growth in a disruptor space & entrepreneurial opportunities within the Monks network.
• A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.
• Monks, Cultura.Monks, and more!
• Authentic commitment to DEI efforts and sustainable growth.

Pay

$139,000—$190,000 USD

Schedule

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.