Senior Director, Client Services

About the role

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more. Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide.

Responsibilities

• Own strategic oversight of a high-complexity portfolio, serving as the senior client-facing executive in key relationships with C-suite and senior decision-makers at agencies and brands.
• Set portfolio strategy and goals that ladder up to broader vertical/company objectives, and own accountability for tracking and reporting progress against revenue and growth targets to senior leadership.
• Build and scale a high-performing team to drive sustained year-over-year growth.
• Own team capacity planning and resourcing decisions across multiple pods, ensuring consistent, high-quality account support at scale.
• Build a leadership pipeline: identify, coach, and develop future leaders, with direct accountability for succession planning on the team.
• Serve as a subject-matter authority on company capabilities and differentiators, shaping how the broader organization positions them to unlock revenue and solve complex client needs.
• Act as the senior internal advocate for clients' product needs, influencing cross-functional and executive stakeholders on roadmap and prioritization.
• Cultivate senior, trust-based relationships with key internal and external stakeholders, including at the executive level.
• Partner with Sales and Trading leaders at a senior level to align strategy and drive performance across Client Services.
• Lead cross-functional problem-solving with other functional leaders, identifying organization-wide opportunities for growth, efficiency, and effectiveness.

Requirements

• 10+ years of relevant professional experience, with 6+ years of programmatic experience in trading or a hands-on-keyboard function.
• Enterprise or B2B experience strongly preferred.
• Demonstrated success building and scaling senior client relationships, including at the executive/C-suite level.
• Proven track record driving significant revenue growth across large, complex enterprise accounts.
• 6+ years of people leadership experience, including experience managing managers or senior individual contributors, with a track record of developing talent into next-level leadership roles.
• Experience shaping strategy and influencing senior cross-functional and executive stakeholders.

Benefits

• Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents.
• Retirement benefits including a 401k plan with company match.
• Short- and long-term disability coverage, and basic life insurance.
• Well-being benefits and reimbursement for certain tuition expenses.
• Parental leave, sick time (1 hour per 30 hours worked), and vacation time (120 hours through the first year, 160 hours thereafter for full-time employees).
• Around 13 paid holidays per year.
• Eligibility to become a The Trade Desk shareholder through stock-based compensation grants.
• Opportunity to purchase The Trade Desk stock at a discount through the Employee Stock Purchase Plan.

Pay

Base salary range for this role is $135,400—$248,300 USD. All employees may be eligible for variable compensation-based incentives and commissions, depending on the role.