Senior Director, Category Management

Responsibilities

• Leads a multi-level Category Management team while creating a working environment that encourages high performance and innovation.
• Provides coaching and direction to enable creation and delivery of dynamic category strategies & the associated preferred suppliers to enable high-value service delivery.
• Flexibility, adaptability & conflict resolution to enable the delivery of client, procurement C&W goals.
• Promotes compliance with C&W’s code of conduct and DRIVE Values.
• Navigates a matrixed organization where stakeholders are in different business lines, functions or projects.

Category Management

• Responsible for working with procurement business partners and service line leadership to align category management vision with service line and procurement priorities.
• Drives EBITDA growth through C&W’s preferred suppliers.
• Analyze current Category Management & preferred supplier program to identify areas for improvement, innovation & efficiency, increased client experience and cost reduction opportunities.
• Incorporates industry best practices into category delivery.
• Develops, monitors & communicates program metrics, builds roster to ensure capability to deliver across the service line portfolios, and monitors performance to ensure capability to meet account needs.
• Able to develop and understand data analytics to drive in depth analysis of client 3rd party spend.
• Ensure effective commercial arrangements.

Business Influence

• Leads a team that reinforces and maintains standards, processes and templates that enable sourcing delivery.
• Develops and maintains strong relationships with corporate functions, business lines and procurement teams.
• Works with business leaders to align Category Management strategies and potential suppliers to client needs and infuses our preferred supplier relationships into the way we work.
• Develops and delivers comprehensive training programs for C&W and our clients, covering best practices, market trends and innovation.
• Encourages creation and brings best in class ideas and approaches to the table for developing and executing category strategies and working within the supply market to ensure Cushman & Wakefield meets or exceeds their objectives.

Continuous Improvement/Change Management

• Strong problem-solving skills and ability to utilize continuous improvement techniques.
• Utilizes change management techniques to drive the development and utilization of a preferred supplier program.

Qualifications

• Bachelor’s degree in business or a related field preferred.
• 15+ years of category management or procurement experience, must have in depth knowledge of IFM categories.
• 10+ years of experience leading and developed high‑performing teams through coaching, performance management, and clear goal-setting to drive consistent results and employee growth.
• Professional certifications preferred e.g., CPM/CPSM, CSCP/CTSC, CSP/CSMP, PMP or evidence of continued professional growth.
• Knowledge of effective supplier risk management techniques.
• Training and Instructional Skills: Ability to effectively train and mentor others.
• Problem-Solving and Analytical Skills: Ability to identify and creatively resolve issues related to service delivery.
• Communication Skills: Ability to communicate effectively at all levels of an organization.
• Organization and Time Management: Ability to manage multiple projects and deadlines effectively.
• Leadership: Ability to lead & manage others to achieve successful outcomes.
• Continuous improvement & Innovativeness: Self-starter.
• Effective Communication & presentation skills.
• Business Influence, interviewing and active listening.
• C&W DRIVE Values: Driven, Resilient, Inclusive Visionary and Entrepreneurial.

Benefits

• Comprehensive benefits package including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs.
• Competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

Compensation

$ 187,000.00 - $220,000.00

Contact Information

Cushman & Wakefield