Senior Director, Business Systems Analysis - Remote

Primary Responsibilities

• Lead the Technology platform for UHG Real Estate
• Provide leadership for data quality, system development, enhancements, and ongoing maintenance supporting Real Estate Services delivery and operations
• Ensure technology teams deliver high-quality reporting, analytics, and insights that support leadership decision-making and performance management
• Oversight of three, individual technology development and data analytics teams
• Foster a culture of accountability, continuous improvement, customer focus, process discipline and thoughtful innovation all without direct authority
• Evaluate and prioritize intake pipeline for the teams, ensuring resources are on-message and on-task
• Mediate alignment when priorities conflict both within the technology team and across Real Estate. Escalate effectively
• Translate leadership vision into actionable execution and continuously move strategic objectives forward
• Must be able to connect disparate solutions - reporting, AI, workflow, operational software, etc - to Real Estate strategy and customer impact at all times
• Develop and evaluate business cases for alignment with departmental goals, and effectively communicate and advocate the rationale behind those decisions
• Maintain a cohesive, value-driven RES technology portfolio
• Business owner for third party technology vendors, including lifecycle management in partnership with Enterprise Procurement, modernization planning, and end-of-life decisions
• Responsible for the Real Estate technology budget, including forecasting, investment planning and cost savings initiatives

Required Qualifications

• Undergraduate degree or equivalent experience
• 10+ years in technology management and 8+ as a program owner for business technologies
• Experience:
• Supporting a Real Estate technology suite and/or Real Estate facilities, capital projects, workplace services, and asset-based operations
• ThoughtSpot/Power BI solutions
• Management/ownership of data quality program(s)
• Proven experience owning technology strategy, portfolio management, and execution in a complex enterprise environment
• Demonstrated success leading cross-functional technology initiatives, balancing strategy, delivery, and operational excellence without direct authority
• Proven executive presence and ability to work with senior leaders
• Proven high level of achievement, ownership, and drive