Senior Digital Product Manager (Billing & Payment)

About the role

Cintas is seeking a strategic and customer-focused Senior Digital Product Manager to drive the vision and execution of a suite of digital products. This role will oversee multiple products that enhance and complement our in-person, on-site business services. You will be responsible for delivering exceptional online customer experiences that seamlessly connect with and enrich the offline, in-person interactions. This is a high-impact role including building and managing a team of Product Managers who will oversee individual products.

Responsibilities

• Oversee the end-to-end product lifecycle, from discovery and ideation to launch and optimization, for multiple products.
• Facilitate market research, analyze customer feedback, and leverage data to inform product decisions and prioritize features.
• Measure and report on product performance, using insights to continuously improve customer experiences and business outcomes.
• Partner with stakeholders to develop and maintain a deep understanding of both the digital and on-site customer journeys.
• Develop and mentor a team of Product Managers, guiding their career growth and ensuring successful management of individual products as the team scales.

Requirements

• Bachelor’s degree or equivalent experience.
• 7+ years of experience in digital product management, with a proven track record of managing multiple products or product portfolios.

Benefits

• Comprehensive and competitive medical, dental, and vision benefits (premiums below the national average)
• Flexibility with four different medical plan options; one plan offered at zero cost
• Competitive pay
• 401(k) with company match, profit sharing, and employee stock ownership plan (ESOP)
• Disability, life, and AD&D insurance
• 100% company-paid paid time off and holidays
• Skills development, training, and career advancement opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Schedule

Full Time, 1st Shift