Senior Digital Marketing Account Manager (Client Facing)

Key Responsibilities

• Manage an assigned portfolio of VIP accounts by overseeing the client services to ensure they are performing well, on-time, and implemented to the clients' needs
• Work with the clients and their staff to make strategy decisions and pivots (this may mean pushing back on the clients' requests if it won't actually get them the results they are looking for, we are the experts!)
• Work with our internal services teams to strategize for the clients' needs. Identify areas where the clients' services are lacking and offer proposed solutions to fill those gaps, including upgrading their services to higher tiers
• Cook up and execute monthly reporting calls with the client
• Over-communicate with clients in an effective and clear manner regarding the work being performed and results achieved

Requirements

• 7+ years of experience working at a digital marketing agency
• Experience working with Law Firm clients is a must. A deep understanding of digital marketing services and strategies for the legal industry
• Experience managing multiple clients at once
• Excellent written and verbal communication skills
• MUST have strong interpersonal skills. We are looking for individuals who can build great relationships with our clients
• A keen eye for detail that zealously looks for any areas of improvement in your communications, the client's results, and our processes
• Solid organization skills so that you can effectively manage your daily, weekly, and monthly to-do list
• Proactive and resourceful in all aspects of your role
• Be able to work well in a fast-paced environment and adapt to frequent changes
• Experience working with Person Injury Law Firm Clients highly preferred

Benefits

• We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY
• An opportunity to earn quarterly bonuses based on performance
• Unlimited vacation time
• Team member education and learning budget on courses, events and books
• Company activities, outings, and retreats
• A Simple IRA WITH a 3% Match
• Work style: WFH or come to the office. The choice is yours!

Pay

The salary for this role is $85,000 - $90,000 annually.

Schedule

The schedule is flexible and can be worked from home or in the office.

Qualifications

None specified.

Skills

Not specified.

Benefits

Medical, Dental, Vision insurance for YOU and YOUR FAMILY

Quarterly bonuses based on performance

Unlimited vacation time

Team member education and learning budget on courses, events and books

Company activities, outings, and retreats

A Simple IRA WITH a 3% Match

Flexible work style: WFH or come to the office.

Pay

$85,000 - $90,000 annually

Schedule

Flexible

Location

Not specified

Equal Opportunity Employer

The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.