Senior Digital Experience Project Manager

What You Will Do

• Own end-to-end project management for the DXP platform, including intake, scoping, scheduling, and delivery across SEO, Content, UX, and CRO workstreams
• Build and maintain project plans, milestone tracking, and status reporting for the DXP program, ensuring cross-functional teams are aligned and unblocked
• Partner closely with the DXP Marketing Ops Senior Manager and the Sr. Director DXP to coordinate readiness across partner launch waves and platform releases
• Facilitate cross-functional working sessions, status updates and other DXP meetings as needed, own agendas, action items, and follow-through
• Identify and resolve project risks, blockers, and dependencies proactively, escalating to senior management when needed
• Develop and optimize project workflows and processes within WorkFront
• Contribute to shared PMO standards and practices, ensuring consistency and visibility across the Digital Experience team
• Support management reporting needs by preparing program documentation, dashboards, and executive-ready updates on program status and milestones
• Leverage AI tools to accelerate the creation of program documentation, status reports, and analytical summaries — applying judgment on when and how to use AI effectively to improve output quality and team efficiency

What Success Looks Like

• DXP projects have clear timelines, responsibilities and deliverables, with clear accountability and alignment
• Cross-functional teams have high confidence in project status and know exactly where to go to get unblocked
• Partner launch waves are well-coordinated, with all teams providing inputs on schedule and no surprises at go-live

What You'll Bring To The Team

• Experience that matters most: 5–8 years of experience in project or program management within digital marketing, web operations, or technology environments
• Proven ability to manage complex, multi-workstream programs with multiple stakeholders and competing priorities
• Hands-on experience with Workfront, Smartsheet, Jira, or similar tools for tracking, intake, and reporting
• Strong facilitation and communication skills — you can run a meeting, write a crisp status update, and present to leadership without breaking a sweat

Experience That's Great To Have

• Experience supporting large-scale platform migrations or digital transformation programs
• Background in higher education, EdTech, or multi-brand/multi-partner environments
• Familiarity with agile or hybrid project methodologies
• Exposure to digital experience platforms (DXPs) such as Optimizely, Sitecore, or Adobe Experience Manager