Senior DevOps Engineer

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Harvard Medical School's mission is to nurture a diverse, inclusive community dedicated to alleviating suffering and improving health and well-being for all through excellence in teaching and learning, discovery and scholarship, and service and leadership. You’ll be at the heart of biomedical discovery, education, and innovation, working alongside world-renowned faculty and a community dedicated to improving human health. This is more than a job - it’s an opportunity to shape the future of medicine.

About the Role

The Harvard Medical School Department of Information Technology is seeking a talented Senior DevOps Engineer with a strong background focused on managing environments that must meet federal security standards. The Senior DevOps Engineer will be responsible for secure research computing environments (SRCE), a FISMA-certified AWS cloud infrastructure environment, enabling the groundbreaking biomedical research of some of the world’s foremost scientific investigators.

Responsibilities

• Oversee operational activities of the SRCE – deployment, monitoring, reporting, patching, and compliance, in partnership with HMS infrastructure and research computing teams
• Utilize best-practice cloud security designs to ensure the confidentiality, integrity, and availability of the secure environment
• Manage a continuous integration and deployment methodology for AWS-based technologies
• Manage full application stacks from the OS through custom research applications using AWS
• Provide high-level support on technical computing issues to end users and developers
• Document complex technology, data protection, confidentiality, and data residency solutions
• Play a key role in the planning, implementation, and growth of the SRCE
• Drive continuous improvement of the SRCE through process, architecture, and cost-saving refinements
• Participate fully in the software development life cycle
• Research, design, and implement technical solutions to deliver business requirements
• Identify opportunities to improve and simplify the applications portfolio and implement related enhancements
• Contribute to the creation and maturing of software development best practices and new technologies
• Draw on relationship and technical skills to act as technical liaison to internal and external clients and to mentor junior staff
• Abide by and follow the Harvard University IT technical standards, policies, and Code of Conduct
• Participate in off-hours on-call rotation

Requirements

• Minimum of five years’ post-secondary education or relevant work experience
• Knowledge of information technology applications, processes, software, and equipment
• Highly specialized knowledge of a specific technology
• Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
• Ability to work independently and make decisions at the appropriate time, considering the needs of the situation, priorities, constraints, and availability of necessary information
• Strong conceptual and practical understanding of cloud security controls, principles, and best practices
• Experience and understanding of legal and regulatory standards (PCI, FedRAMP, CCPA, GDPR, etc.) as they pertain to a secure computing environment
• 2+ years of experience in healthcare systems and authorities operations, such as FISMA, FedRAMP, or HIPAA-regulated environment architecture/designs

Skills

• Experience with AWS technologies which may include IAM, EC2, EBS, ELB, RDS, RedShift, S3, Glacier, Route 53, Gateways, VPCs, CloudWatch, Lambda scripts, CloudFormation, VDI, Appstream 2.0, Control Tower, Service Catalog
• Amazon Web Services (AWS) certification preferred
• Experience supporting large-scale enterprise IT cloud projects
• Hands-on experience with distributed resource management and virtualization technologies
• Experience communicating technical issues to executive-level audiences
• Experience with the following technologies is a plus:
  • Puppet / Foreman / Terraform / Jenkins
  • Containerization technologies: Docker, Singularity, Kubernetes, Amazon ECS
  • Open-source databases: MySQL/MariaDB, PostgreSQL
  • Scripting languages, such as Bash and Python
  • GitHub and Git workflows
  • AWS Service Workbench
  • Qualys, Checkmarx
  • Splunk
• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred

Schedule

35 hours per week

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts, and campus perks

Learn more about these and additional benefits on our Benefits & Wellbeing Page.