Senior DevOps Engineer

About 1X

We're building humanoid robots that work in home - doing the chores, handling the tasks, and giving people their time back. Simple, but it's not. To do this right, we have to solve robotics, AI, manufacturing - at the same time, at scale, in a form factor that has to be safe enough to live with your family. If you're inspired by this, you'll thrive here. We've been at this since 2014 and we're at the point where the hard problems are behind us and the hard work is in front of us. NEO is our flagship - a home robot designed to move, learn, and operate in the real world alongside real people. We're not demoing it - we're shipping it. We're excited to meet you, if this excites you. If you've spent your career working on problems that matter and want to see them actually reach the world - this is that moment. We're scaling, we're hiring with intention, and we need people who want to build something that will genuinely change how humans spend their time - safely creating abundance for all.

About The Team

The Cloud Infrastructure team owns the platform every other team at 1X builds on: our Kubernetes clusters, AWS accounts, CI systems, identity and access layer, and the GPU compute our AI, robotics, and fleet teams depend on every day. We're a small team with an outsized blast radius - there's no SRE org or ticket queue between us and the engineers we serve, so when a training run needs a thousand GPUs by Monday, a cluster goes down at 2am, or a robot in someone's home needs a secure path back to our cloud, it lands with us.

Your Charter

The mission of this role is to make 1X's cloud infrastructure reliable, secure, and self-service enough that every team building NEO can move as fast as the hardware allows. You'll own the reliability and scalability of our cloud infrastructure end-to-end, from architecture decisions through incident response, and build the automation and self-service tooling that lets the broader engineering team handle common requests safely on their own, without piling up technical debt. You'll also be a steady hand for day-to-day urgent requests and team support when the platform needs it most.

Key Outcomes

• Design and maintain infrastructure-as-code systems that make provisioning and scaling reliable and easy.
• Build self-service tooling that lets engineers safely handle common cloud requests without creating technical debt.
• Drive incident response with clear communication and urgency, and lead post-incident remediations so we systematically improve.
• Partner with the security team to strengthen cloud infrastructure security and reliability.

Key Competencies

• Deep understanding of distributed systems, networking, and cloud architecture trade-offs.
• Strong infrastructure-as-code mindset.
• Pragmatic about balancing speed against long-term architecture.
• Calm, clear communicator who brings urgency to incident response.
• Bias toward automation and self-service tooling over manual toil.
• Customer-focused attitude that shows up in how you support urgent requests from the team.

Minimum Requirements

• Proven track record of 5+ years in a DevOps, SRE, or infrastructure engineering role.
• Experience with hands-on production operation of a major cloud provider or large-scale on-prem infrastructure using modern tooling.
• Experience with service-to-service communication, specifically